Fyxo
Australia
Reviews (6)
Been using them for years now. Igor in the support team was quick, super helpful, and resolved my issue! The service is outstanding. Thank you!
GemsPages is intuitive and easy to use. Makes any rookie designer look like a whiz. Customer service is fast, friendly and helpful.
This sounds like a great app, but for some reason it's not working for us. I've tried for 2 weeks now. 1 - The template wasn't showing our logo and requested font types, etc then 2 - Addresses in emails (confirmations) weren't showing properly. Making our customers anxious and us looking bad. Support - It seems that the support didn't want to acknowledge that the issue was with the app. None of these issues happened prior to installing the app. Shopify support Tier 2, has confirmed it's the app, but Support just wont help or acknowledge it's an issue or even a POTENTIAL issue with the app. Poor form.
Fantastic App. It does what it is supposed to do, easily and without strife. The support is quick, knowledgable, professional and friendly - the best I've had with an App experience! We got the Install, and it was perfect. The knowledge Base is helpful and to the point. Love this app!
Great App! Great Service! Great Value! Been with these guys for nearly a year and very happy. I've tried a few other options that are out there and none of them come close. Particularly as we use MAC computers.
Components of this app is great. However, there has been a number of issues like automation deleting on it's own, and the automated emails hounded our customers. One customer told us they received 12+ emails a day! They couldn't resolve this issue. Too many problems.