Hilo and Bobbin
Australia
Reviews (4)
Great app. Simple to set up and easy to update. Customer support is quick to reply. Helen fixed up my request with out any hesitation. Worth every penny.
I've tried a few apps like this and this one was the easiest and most reliable to use. Also appreciate the help I received with reinstalling when updating my site.
Developer reply ·
Hello to our friends from Hilo and Bobbin We are super happy we could help! Thank you for leaving this fantastic review here! :-) Pushpesh & the Product Customizer Support Team
Disappointed with this app. It looks great but doesn't function with current products and prices. Products which have been archived still show up in the upsell box and sale prices don't show up either. I've reached out a few times for help with no response at all. not worth the hassle.
Developer reply ·
We’re deeply sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. After some investigation, we realized that we have not been receiving your emails due to some technical issues with the "Get Support" function via this app page. Our Customer Success team always replies at support@limespot.com. Please expect an email from us shortly to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
App didn't work and the confirmation email lead to an error page multiple times but the support team was super helpful and called personally to fix the problem.
