OrganiiLand
United States
Reviews (7)
The best team and customer service on the platform
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!
Not Worth it in my opinion.
Developer reply ·
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you’re enjoying the app and its layout. We're constantly working on improvements, so your feedback really motivates us to keep enhancing the experience for our users. It means a lot to us that you’ve had such a positive experience with our customer support. We strive to provide top-tier assistance, and we’re so glad we could meet your expectations. Thanks again for your kind words, and if there’s anything else you need, we’re always here to help. We appreciate your support and look forward to continuing to serve you!
Besides all the facts on the 1 star reveiws... I am going to say this.. If you want to install an app for $10 that doesn't have chat support.. Then go ahead and waste your time and moeny then you will def uninstall it.
Developer reply ·
I'm sorry you feel this way, but we do offer customer support via chat and email and we always reply to our customers requests as soon as possible. Also, all our documentation is available in our app if you click the MORE button and choose Help from the list or access directly the below link: https://megamenu.buddhaapps.com/help Please contact us at support@buddhaapps.com to see how we can help.
So complicated to do on your own and requires coding. it would have been doable if they have support but they don't. like no chat support whatsoever... uninstalling it now. Update: BECAREFUL, there're some codes that you will need to delete after you uninstall the app. I got an email from them to do so, but the video is private on youtube... this is the worst app I've dealt with.. STAY AWAY! Hello there, Thank you for your review. However, it seems like your reaction may have been a bit hasty. You installed the app over the weekend, which includes holiday periods, and then immediately uninstalled it after sending an email to support. You also left a negative review within an hour. It would have been helpful to wait for the working days to begin, as both our team and Shopify may take some time to respond, especially considering time zone differences. We are providing support via emails and not via live chat and that should not be the reason to put negative review. Despite it being a holiday, I responded to your inquiry and asked you to provide a collaborator code and reinstall the app. I also mentioned that our team would complete the setup once we were back in the office on Monday. However, I have not received a response from you. Please note that we use a theme app extension (https://shopify.dev/docs/apps/build/online-store/theme-app-extensions), which means we don’t need to add any code directly to your theme. In fact, our app doesn’t have access to modify your theme’s code at all, so the claim about code injection is incorrect. I kindly ask that you reinstall the app, provide us with the necessary access, and allow us to set up the app for you. Additionally, please consider removing the misleading review. Thank you.
I've downloaded this app based on the themes and functionality on their demo store. Well guess what? you can't do that without getting their support to do it as it's not achievable by drag and drop or even with simple customizations. So I reached out to support to get some help "TWICE", NO response. I waited for a week to see if anyone will reach out, NOPE. I finally came to find out on their website that you have to schedule a call with the founder to sell you his plans which start from $3k a month so you can get some help migrating your subscription plans or even getting the app set up on your store. It's a waste of time. LITERALLY. Steer away and find a better app. I'm going to keep Appstle.
It's very expensive to do the reviews and loyalty features all together. I have installed it for a few weeks and now I'm uninstalling it as I found out I'll have to pay a lot of money that I don't have since I am just starting and I want to boost reviews and loyalty. I found dozens of other apps that give the same value for WAY less. Their price is tremendously unbelievable.
