Dollsanddaydreams
United States
Reviews (7)
Shopify told us this app was causing major issues with our store – we left an honest review and reached out to the developers through shopify. We also left our initial 5 star review visible below in good faith as working with Stuart in 2017 had been amazing and we hadn’t had issues with the app before. My team and I were rather taken aback by the overall tone of the emails we received from Josh regarding ‘customers qualms’ when referring to our major issue, but we tried to put it down to his own frustration with Shopify itself. Shopify now believes the app is not at fault. As clients we have little to go on other than what Shopify tells us. We have always loved the app – that is why we didn’t uninstall it as the guru had initially urged us to. We are however very disappointed with how this extremely frustrating situation was handled by Cross Sell’s customer service when communicating directly with us. Their frustration should have been directed at Shopify who named their app the issue rather than us, the customer. . --------- 5 star review Stuart went above and beyond - i have a custom theme that many people tell me stops integrations of apps but oh no Stuart got it working - tried multiple layouts until we found the one that worked the best. Amazing customer servers. Brilliant product - I'm so excited to showcase related products to my clients ... and for the price, wow pretty impressed! I will be a long term customer.
Once again the App developers went above and beyond!! This is the second one of their Apps I've installed - Amazing! Sent a mock up of what I was looking for on my Homepage - but I have super scary Liquid Code and didn't want to touch it - no worries - within 12 hrs I have a classy clean "Shop the Gram' gallery that fits my theme! . Amazing app - does exactly want you want - I'm currently on the free but will be upgrading to paid once I step up my Insta game LOL . Thank you once again for your amazing apps and top notch customer service!
Chelsea was incredibly helpful - responded to all e-mails in a quick and friendly manner - installed it perfectly and allowed us to publish when ready. Very professional all round. We are extremely happy with the basic plan and to be able to offer our clients the ability to update their account emails. Brilliant app - worth it's weight in gold.
*Brilliant customer service - Fast response time. *A fraction of the price compared to the pay per images compression apps *Crushes not only your product photos but your site ones too :) *Plus I boosted my SEO with images names/alt tags 2200+ photos Crushed in 1 1/2hrs. I opted for Micro Plan - Loosy – Manuel – then switch over to Batch after I saw absolutely no loss in my product image quality – click – sat back and watched. (Careful this can be mesmerizing). Saved space 41% - Thanks so much! Off to check out your other apps!
I have been a client for over a year - my customers have been adding items to their wishlist all this time for my 1 and only winter sale - they come to use them today and the app is down. Their lists are gone and no way of creating a new one - error message is - "There was an error in the third-party application." I can not see anything my end other than an error message. Really concerned as the sale starts in 9 hours ... have contact developers
Update 3 weeks of use - 3 stars: Great idea doesn't automatically add to new products - had to manually go into the app and update all listing each time I added a new product. App states "Your store is automatically synced every at 1pm UTC" .........automatically synced every ???when???? ... well apparently never unless i did it Uninstalling. ------------------------ Straight after installation: 5 stars - Brilliant! It took 10 mins from the moment i clicked 'Get' for the fabulous app to add tags to all 300 of my items!
Incredibly easy to set up and amazing results. My Newsletter sign up skyrocketed to 450 in the first 24hrs. I went from 5 to 6 sign ups per day to an average of 80. Incredible! I can't thank Privy enough. Ben's encouraging and helpful e-mails are wonderful too. I am using the Free package but I am considering shifting over to the payed for the use of onetime coupon codes ;) Thanks Privy!!