United By Hope
India
Reviews (6)
Have been using the app for just over a day or so now. Has all the features I was looking for. I (might just be me) had some difficulty installing but the support team took care of it immediately. They had me up and running in about 10 mins. Fantastic support!
Super easy to use and Thanks so much for keeping it free! Super easy to use and Thanks so much for keeping it free!
Just installed the App. Pretty easy to set up and looks good so far. Will write more when I've used it.
I used them for a while and they're absolutely Sh*t! Customer support is Non-existent. Ask them a question and they'll reply after 2-3hrs, sometimes longer. It's almost like they're doing us a favour. Their billing, invoicing system are really confusing. It seems like its designed to deliberately confuse and ultimately tire the client into giving up issues of weight, COD, invoicing, etc It should be renamed Shitrocket!
Developer reply ·
Dear Customer, We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly. Team Shiprocket
It was a bit confusing to import the reviews but Lervin from the support team helped me out. They were super responsive and got me up and running almost immediately.
Developer reply ·
Hey United by Hope! Thanks for giving us your feedback, we really appreciate it! So glad to hear your experience with our support team was great!
I recently added this app to for our email marketing. So far, using it has been a breeze and I'm really happy with it.
