nordicsimply
Denmark
Reviews (7)
Outstanding customer service. Sherpas proactively discovered a conflicting SEO issue in my store and offered to sort it out for me, which they then did promptly. Thanks very much for - and for a great product too.
The app works well for my requirements—prompt feedback. Whenever I ask for support, Globo Product Options solves the issue quickly.
Developer reply ·
Hi, We are so sorry for your experience. We received your emails and replied to them already but got no response from you. Could you please check your Spam folder to see if the reply went there? Another way, please contact us via Skype "globosoftware" so we will support you quickly. We have fixed the problem from our end (Screenshots below). Could you please check and let me know if it works fine. Screenshot: https://prnt.sc/10yn5ek https://prnt.sc/10ynahh https://prnt.sc/10yn6zl Please reply to us at your earliest convenience. Best, Globo team
I use the app to create customised items in my shop. It works perfectly and the customer support is spot on.
The app is easy to set up. My customers like to play. I am excited to see how it converts into sales as well. I decided to show the game on certain pages only and had questions for the set up. The Woohoo team was super friendly and spot on directing me all the way through and making sure everything now work exactly as I wished for. Thank you. Best recommendations.
The Promo Video Maker app is very easy to work with. I am wondering why it isn't possible to download a video instead of publishing it right away? Also wondering why the video maker doesn't save a copy of videos that are published (in order to edit it for future publishings) - As far as I see I need to create the video again from scratch if I want to make changes for future publishings...?
Developer reply ·
Hey There, thanks for the feedback! - Published videos are rendered, therefore can't be re-edited. However, we hear you and will check if there is something we can do on a future release. - We will consider allowing video download on future plans, right now you can publish your video anywhere you'd like, for free. - We will roll a major release this week so hang tight and check us soon! Thanks, Promo team
Integrating Google shopping and especially my ads account turned out to be quite challenging due to a disconnect issue. Thankfully the Shopify Team spent time and effort over several days in solving the issue. The disconnect is now fixed and Shopping is working with my account. Look forward to start using its features. Thank you a bunch Jonathan and Team Shopify!
The theme made such an effort and spent hours fixing an issue in my store which didn't even origin from the app. They solved a translation issue no-one else was able to solve and I was finally able to go ahead and launch my store. THANK YOU so much Translation Lab.
