← Merchants

Yoga Journaling

Switzerland

Reviews (4)

★★★★★
Shopify

The matching of listings is super complicated and weird. It's free and it works sometimes. Can't recommend it for those who sell a lot through Etsy

on Shopify Marketplace Connect · About 1 year using the app
★★★★★
Shopify

Very easy to install, super helpful and quick support. 100% recommendation!

on Zigpoll Customer Surveys · 3 months using the app
★★★★★
Shopify

I am very disappointed. The company is advertising three plans here in the App Store, which seems competitive with other apps. But the truth is that the highest plan in Shopify is just a bait-and-switch offer. In reality, it is one of the lowest plans the company has. If you are a company that has between 300 and 500 orders, you have to switch to a higher plan, which is not available in Shopify. The switch is also highly problematic and unprofessional. You then have to switch to credit card payment. However, the Shopify subscription is not stopped, but simply continues to be charged. I have been trying to get a refund for more than a week now. They keep putting me off and saying they can't access the Shopify plans. That's not professional...

Developer reply ·

I’m sorry to hear that you’ve been disappointed with the platform and the service you’ve received. We completely understand your frustrations around the differences between Shopify and REVIEWS.io subscriptions, as well as the challenges involved in switching. Please know that your feedback has been shared with our internal teams so we can improve this process and make it as seamless as possible moving forward. We do take all customer feedback seriously and try our best to improve, ensuring that our platform meets each customer's needs and provides a better experience moving forward. If there’s anything further we can do to make things right, please let us know Support REVIEWS.io

on REVIEWS.io Product Reviews App · About 1 year using the app
★★★★★
Shopify

Das Einrichten der App ist einfach und intuitiv. Via Chat kann man direkt mit dem Gründer und Entwickler sprechen. Das ist natürlich super, gerade wenn man mal ein Problem hat (was ich bisher nicht hatte).

on Digital Downloads & PDF ‑ BIG · 4 days using the app