eHobbyAsia
Hong Kong SAR
Reviews (5)
We've used this app for a long time. They are always responsive and responsible. They can fix my issues in a very short time.
Developer reply ·
I'm so happy to hear this, thank you for sharing!! - Emily, Head of Support
Quite handy for updateing.
Developer reply ·
Hi eHobbyAsia team! Thank you for your review, and we are so happy to hear that Theme Updater is part of your Superstore theme's update process. All the best, Out of the Sandbox
Their response is fast. Customer service is full of patients. Their developer is great. They can always fix our issue very quickly.
Developer reply ·
Hi there, Thanks a lot for this kind feedback. It is our honor to know you love our support and service. This is indeed an award for what we are doing. Your satisfaction has always been our huge encouragement to improve every day. We've enjoyed the precious time collaborating with you as well and hope to make it even more awesome in the years to come. Please keep sharing with us any concerns/inquiries you may have. All the best, Boost Team!
Although it works, their customer service seldom answers my email. If you need to make a custom wishlist page, it may be hard to find someone to answer your questions or fix your problems. Thank You for your Review. As per our records, you had raised tickets #1818 (we responsed within 5 hours) and #1831 (we responsed within 32 hours). Please let us know if you need any other assistance.
The customer service staffs are patient and helpful. Their response is fast. The development team also reacts fast.