← Merchants

Tweenology

South Africa

Reviews (8)

★★★★★
Shopify

Always the greatest service and will go out their way to find a solutions for any problem.

on Judge.me Product Reviews App · About 4 years using the app
★★★★★
Shopify

Great Service. App works well!

Developer reply ·

We’re truly sorry to hear about your frustration. Regarding the duplicate discount concern, our team thoroughly investigated the issue and confirmed that it relates to Shopify’s automatic discount logic, which is outside Wheelify’s control. We have already shared a clear workaround with you to prevent discount stacking and resolve this moving forward. We’re still happy to assist further and ensure everything runs smoothly on your store. Please feel free to reach out, we’re here to help. Wheelify Team

on Wheelify Spin Wheel Discount · About 3 years using the app
★★★★★
Shopify

Great service. Quick to help. Did all the setup for us. Works perfectly!

Developer reply ·

Thank you for the praise! It was a pleasure to help you.

on Beast Currency Converter · 3 days using the app
★★★★★
Shopify

Quick to respond. Very helpful. We’re very sorry for the issue you experienced. However, we haven’t received any recent emails from you , the last one we received was in May, and we responded promptly at that time (please see the screenshot: https://prnt.sc/9SoY_T-b6rOI ). We’d love the opportunity to resolve this for you. Could you please reach out to us again and share the details? Our team is always ready to help. You can check our app's reviews as well, they are mostly for our fast customer service.

on Image Slider Pro · Over 2 years using the app
★★★★★
Shopify

Great App, Great service! Quick to help, works so well... Nothing like it!

on Discounty: Bulk Discount Sales · 8 days using the app
★★★★★
Shopify

BEWARE! Do not use this app! Even after we disabled it, customers were able to get discounts on products we had to then allow. Support was incredibly defensive, unhelpful, rude and not willing to assist. After lots of fighting, they eventually realized there is an issue with their app and that they were at fault and their dev guys are now working on it. Still not resolved. Incredibly arrogant "support" and an embarrassment to say the least. I am still waiting from them.

Developer reply ·

We are sorry to hear you had a frustrating experience. Our team was unable to reproduce your case. We requested access to your store to identify which app activated the discount, because this could be any of the several apps installed on your store. Please drop us a line at your convenience. Hope to hear from you soon to resolve the issue!

on ECM Sales Popup Exit Intent · Almost 2 years using the app
★★★★★
Shopify

So incredibly helpful to help us get setup, instantly resolved any questions and was able to address anything we needed to! Would give them 7 stars if that was an option!

Developer reply ·

Thank you ever so much for your kind feedback! I'm thrilled to hear that you're enjoying our app and my support. In case you need assistance, please don't hesitate to reach out at support@bixgrow.com. I'm always here to help!

on BixGrow Affiliate Marketing · About 23 hours using the app
★★★★★
Shopify

Love using Seguno! So easy to reach our connections. Takes the hassle away from having to create beautifully laid-out emails as the app does that for you. Love how i can just select the products directly from Shopify and it adds all the links, images, price, product description etc which makes it so easy for customers to just click and buy. Our Instagram and Canva accounts also link directly with Seguno so all designs instantly available to use which saves so much time! The Seguno team are also so incredibly helpful. The CEO Chris has connected with me on numerous occasions to see how they can help us improve our campaigns/ROI, they spend time to really understand our business and even help getting us setup and maximising what Seguno has to offer (as there is so much it can do). Excited and grateful for having discovered Seguno and is the only App we use for email marketing, blogs and automations. It def helps allot with driving sales, building our brand, growing and retaining our customer base, educating consumers through marketing communications on new products/launches etc, as well as have plenty of automations which takes care of business which allows us to focus on other things! Give them a try!

Developer reply ·

Wow, thank you so much for taking the time to share such kind words, we're so happy to hear you've been enjoying your Seguno experience :) We love hearing how Seguno has helped our merchants and your spectacular review brightened our day <3

on Seguno Email Marketing · 10 months using the app