Godbole Gear
India
Reviews (7)
Have been using this app for the past 4 years. It is truly a very power-packed app, and I haven't felt the need to switch over to any other app!!
It's called Forms, but should be called "A Form" I would like to see this app support multiple forms across the store. Right now, the app allows creation of a single form only. It does only one thing - create a pop up form to collect email sign ups on your store. A pretty useful and basic functionality, but it would be so much more helpful if more than one forms could be created.
Developer reply ·
Thanks for taking the time to share your feedback! In addition to a popup form, you can create multiple inline forms and place them in different locations on your online store. You're able to add and remove fields to customize these forms for different purposes. Take a look at our guide here for more details on creating different types of forms: https://shopify.link/77qV. -Sophia, Shopify Support
I used to like this app, but will not be able to pay the fee it is charging (Not the reason for my poor review). Anyway, this app (the free version at least) does not work anymore as expected. Order statuses that had been setup by me prior to becoming a paid app, have now become frozen and I cannot even delete them (it tells me it is a paid feature. Okay, so let me delete them now!). The shipment notifications can go out natively from Shopify itself. This app makes the notifications prettier and provides an extra layer of user friendly tracking page onsite. But now, in the free version it refuses to send out an "In Transit" notification to customer. This is VERY unhelpful. Instead, it sends out the Out for Delivery and Delivered notifications only. which means, two notifications usually on the same day!
Developer reply ·
Hi, Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our app, and we appreciate the opportunity to address your concerns. Regarding the issue with custom order statuses, we understand that this feature is currently available on our Growth plan. However, we'd like to offer you a 7-day free trial so that you can remove the previously customized statuses and explore other growth features during this trial period. In terms of email notifications, we'd like to clarify that your customers can receive shipping confirmation, out for delivery, and delivered emails. Once an order is shipped, your customer can track the status by clicking on the tracking link provided in the email anytime. Regarding you last concerns, the timing of out for delivery and delivered notifications being sent is determined by the efficiency of the carrier. In cases where the carrier operates swiftly, customers may receive the delivered notification shortly after the out for delivery notification.( the package may have been left at the door of delivery address) We hope this clarifies the situation, and we would love to assist you further in making your experience with our app better. Please feel free to reach out if you have any additional questions or concerns. Best regards, Alex from Track123
This app is really easy to customize, and the developers help out quickly if you get stuck anywhere. A very powerful feature set especially useful if you want to display custom text boxes, upload files. It also has very useful conditional logic to display or hide options. Edit: Review after using for a month - definitely found an increase in upsells after using this app! The UI and integration with product page is very seamless, ever offers easier and better options than the native Shopify theme.
If you pay money to buy only one app in the entire Shopify store, this will be in the top 3. It is the most value for money and robust app I have used.
I have just installed this 2 days back, and support team has been very responsive with my styling changes requested. Very valuable app and great support. I found Peter did such a great job styling it, so it is best to let them configure it for me, although I am fairly hands on with my shop code. Also, Shopify allows only one shop currency for checkout. So the limitation is that on the checkout page, your customer is going to see your shop's default currency, however helpful the Switcher is on all other pages. For this, the app provides a nice & helpful text box on the cart page so you can communicate this fact to your customers.
