Gorman & Smith Beverage Equipment

Fera has been really quick to implement and get on board. While I don't have the review volume to need the upgraded package, preventing it from going into spam inboxes by using my own domain is essential. It has some small things to get used to as a new user, but the customer support has been really helpful and the guides are much simpler to follow than many online forms.

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.

Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.

One of the largest costs I had apart from the goods was shipping. A split or incorrect shipment could mean I was in the red for a sale. Also having to dig through shipping portals to get information on packages is incredibly time-consuming. I'm still learning how to make my business more efficient, but at least I have all the information on a single screen which helps me ensure my customers' orders don't get forgotten about and arrive correctly the first time.