ORGAINIC
Germany
Reviews (7)
The customer support is SUPERB quality and very fast in responding to issues. Another great thing are plenty of ready to use templates as well as the editing quality and easiness. Tested a lot of page builders and LayoutHub is the best that's currently available!
It's a superb app with outstanding fast customer support. Especially the current free usage is also awesome as well. Highly recommended!
Hat uns fast einen ganzen Tag den Checkout vom Webshop blockiert. Mussten mithilfe des Shopify Support Chat erstmal drauf kommen, dass uns diese App das beschert hat. Dadurch ist uns ein Tagesumsatz verloren gegangen, von den Kosten für die Werbung und Traffic, der somit ins Nichts geführt hat ganz zu schweigen. Äußerst ärgerlich!
Developer reply ·
Wir von GDPR Legal Cookie bedauern dies, können aber ORGAINIC's Weg der Problemlösung nicht nachvollziehen. Unser Support ist excellent und wir helfen an jeder Stelle schnell und unkompliziert. ORGAINIC hat auf mehrfache Anfrage unsererseits per Mail und Telefon nicht reagiert und uns keine Chance eingeräumt, diesem Problem auf den Grund zu gehen. Sehr bedauerlich. Da es bei über 3000 weiteren Installationen zu keinerlei Problemen kam, gehen wir von einer Fehlbedienung aus. Leider können wir mangels Einblick in diesen Fall keine Verbesserung anbieten, diese Art der Fehlbedienung zukünftig zu verhindern.
Awesome page builder with a lots of pre-built templates and blocks. Totally hassle free in comparison to other page builders. I've saved tons of hours after switching to GemPages. In addition to that super fast and reliable customer support with immediate solutions.
Great app that helped us with the one annoying problem in which our customers forgot to enter their street number, shipments went to the wrong address and were returned to sender. Resulted in long waiting times for our customers and extra shipping costs for us. Fast and reliable support as well!
There are only two major features that an app must have: functionality and customer support. This app excells in both aspects. We've been looking for a great wholesale app for months now and finally found it by choosing Wholesale Pricing Now.
Superb customer support. Fast replies and fast solutions. If every company would have such great customer support, the e-commerce world would be a better place!
