Open Door Tea CT
United States
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Reviews (11)
This Wholesale app is very much worth the price given the amount of customization allowed, but beyond that I am very impressed by the support team. In my experience they are always responsive and thorough, and they do a great job breaking down exactly what went wrong and how to fix it or prevent the issue going forward. They are a pleasure to work with and I'm very glad they're here to help. I have worked in technical support myself so I know the temptation to give boilerplate answers to common problems, but this team takes the time to investigate and test every time I've worked with them. They should be very proud of their work in that regard.
Awesome app, fast support, great pricing, nice integrations, everything you are looking for in a review app. Updating my review to say that this is the best app and support team in the Shopify App Store. I literally went to their website to find a place to pay them more money. Can't image using anything else. Huge shout out to the support team.
App says free but actually costs $50-300/month with percentage commissions - which you find out after installing. Bait and switch, there is nothing in the App Store that states this. Waste of time. Update: The app developer was above & beyond in his explanation, and did clarify the pricing later on. There was nothing nefarious involved, and I appreciated the personal message. Hi, so sorry for the miscommunication. We do our best to let people know early and often that our app is free for the holiday season. This is followed by the statement at we will resume charging for iziGift in mid-January. That said, you will not be charged automatically. You have to accept that you are ok with this charge in mid-January before we charge you one cent. Either way, I understand your complaint and I am again sorry that we had this miscommunication. If there is anything we can do as a company to make it up to you please let me know. I will also work on making this free trial program more explicit in our language moving forward or potentially remove it together. Thank you for the feedback and I hope to talk to you in more detail about this soon. Henry
This app is awesome. It is the perfect way for us to transfer products back and forth between Etsy and Shopify, and it keeps our inventory synced by creating orders in Shopify where we can print shipping labels and fulfill orders. Easy to use and nice interface.
Great help from the app developer. App is also very simple and clean, integrated well and easy to use!
Developer reply ·
Thank you for the review! I am happy to hear you found it easy to use and integrate :)
We've been using this app since we launched our store, it provides the complete shopping experience. We have over 100 teas on our website, so it was critical to have a good filtering system in place for our customers to browse. One year in, we added a Sample variant that made all the prices $0.01. Support team was excellent in helping us fix how the pricing was displayed in the app. There are so many great features and formatting options available too. Look no further if you want beautiful and feature-packed filters for your store. Check out our store to see how it could look.
Excellent app. Support is really good especially considering it's free. They helped customize the app to our theme. Thanks
Developer reply ·
Thank you for the amazing review! We would not be able to grow and develop without feedback like yours. If there’s anything else we can help you with, please let us know. Have a lovely day!
Couldn't be happier with this app. Not only is it highly refined and looks PERFECT on our store, the functionality is excellent and pricing model is very fair. On top of this, the support team is incredible. I have contacted many apps support during the integration process and none have been as quick to respond as Appstle. This is the app you need. Check out our store to see how it looks.
Developer reply ·
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Great app. It wasn't formatted perfectly when I first installed it, so I contacted them and soon after they made all the changes I asked for. Does exactly what we need. - Open Door Tea
Worked well, easy. Glad I installed the app, not sure what else to write here. Hope it help with our loose leaf tea sales. Cheers
This app is great. Very easy to use, looks nice on the website, and works will with multiple formats. Thanks
Developer reply ·
Thank you for your wonderful review! Glad we're able to help :) Take care and stay safe!