Sonage Skincare
United States
Reviews (5)
Works well and the development team is very responsive and gets the job done quickly. Overall good experience
Developer reply ·
Thank you so much for your generous words. Really appreciate the kind words that you have for Wishlist Hero and so happy to hear that you are enjoying the app. 😊
I tested several upsell/cross-sell apps and Zoorix is the only one that worked/integrated perfectly for us. Ohan was extremely helpful - answered my emails and solved my issues within minutes after exchanging emails. Very responsive customer service. Thank you, Zoorix!
Developer reply ·
Totally our pleasure to help and thank you so much for taking the time to share this great experience with the app 🙏 Means a lot and highly appreciated! 🤗
Extremely unhappy with the customer service. I specifically asked not to add the app to the current published theme but they went ahead and did so. When I asked to remove the code from the current theme and add it to another duplicate theme, they completely stopped responding to me. I emailed 3x within the span of a week and no response.
Developer reply ·
Thank you for the feedback, we are very sorry you have had a negative experience. Unfortunately, as we already explained, your emails ended up in a spam folder. We immediately corrected this issue after seeing your review and this should never happen again. If you would like to reinstall our app, we will be happy to help you. Our sincere apologies for any inconvenience.
Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.
Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.
