Cheeky Chickadee Store
Australia
Reviews (5)
Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience. The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.
Developer reply ·
We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀
I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my questions. We've used Smile for a few years now and it's been a valuable platform to help build and reward customer loyalty. Highly recommend.
Developer reply ·
Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with. Cheers The Smile Team
The Wishlist King app is loved by us and our customers. Our customers appreciate the ease of adding items to their wish list and checking out quickly during a special sale or a limited release event. I highly recommend this app to anyone on the fence. Alex has been so helpful as we integrated a new Shopify theme. I have emailed him several times asking him to move things around and he has always answered quickly, initiated my request right away, and been an absolute ray of sunshine while doing it.
Developer reply ·
Thanks heaps for the kind words. You were a pleasure to work with. 😎🙏🏻
I concur with the observations pertaining to the set-up process, which currently involves a significant degree of manual effort and encompasses steps that may not be directly applicable to your particular store, thus potentially leading to time inefficiencies. Nevertheless, I must commend our onboarding specialist, Jess, for displaying exceptional responsiveness and attentiveness in addressing the numerous enquiries I raised throughout the onboarding phase. Notably, Jess readily accommodated my requests for assistance, going so far as to extend her availability by staying beyond regular working hours to conduct a video call, considering the geographical distance between our respective locations (Australia and the USA). While our launch of LOOP is still pending, initial assessments indicate that it holds the potential to enhance our customers' user experience and presents a straightforward interface for their utilisation.
Developer reply ·
Thanks for sharing your experience as you onboard with Loop! We're thrilled to be working with you and will be sure to share your kind words with Jess!
Brilliant app. Simple to get up and running. It's a highly effective filter with a great look and feel to it and the support I received to overcome a couple of hurdles was exceptional. Any question I had was picked up and acted on almost immediately. Couldn't recommend it more highly.