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Really great experience with this app! The support team is super helpful, especially Rosie. She was with me from the start, helping me test everything in our mock store and even guiding me through the entire setup in our main store. I appreciate how patient and thorough she was. PreOrder Globo itself has so many useful options and makes things much easier for us. Overall, very happy with it. Thumbs up!

We’ve had this app connected for over 5 years. It’s been rock solid. We rarely need support because it works so well, but when we do, the help is excellent. I was glad to get support from Betty & Clemency on live chat, quick, smart, and really know the app. I'm in Asia, so I really appreciate the responsive support in my timezone. Shopify should seriously consider giving this app some recognition. It’s one of the best we’ve used.

Disappointed with the Rise.ai App for Shopify I recently tried using the Rise.ai app for Shopify to set up a loyalty program for my store. Unfortunately, my experience with this app left me feeling frustrated and disappointed. One of the most significant issues I encountered was the sudden disappearance of the loyalty program flow I had painstakingly defined. It took a considerable amount of time and effort to create this flow, and losing it without any explanation or way to recover it was incredibly frustrating. What made matters worse was the lack of any logs or recovery options within the app. When something goes wrong or data is lost, it's essential to have mechanisms in place to help users retrieve their work or at least understand what happened. Rise.ai fell short in this regard, leaving me feeling stranded and unsupported. At this point, I'm seriously considering exploring alternative loyalty apps for Shopify. As a business owner, I need reliable tools that can seamlessly integrate with my e-commerce platform and offer a consistent user experience. Unfortunately, Rise.ai did not meet these expectations. I urge the developers of Rise.ai to address these issues promptly. If they can provide solutions to improve the app's reliability and user-friendliness, it would benefit both current and potential users. However, if these issues persist, I may have no choice but to switch to a different loyalty app for Shopify. In conclusion, my experience with the Rise.ai app for Shopify has been less than satisfactory. I hope that my feedback will help the developers understand the areas that need improvement and work towards delivering a more reliable and user-friendly app in the future.

This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.