LONDA
Japan
Reviews (10)
The support is very polite and the app is easy to use. I find it very useful and would recommend it to everyone.
The customer support is very polite and helpful. The app works great. I recommend this to everyone. Please use it.
Developer reply ·
Hi LONDA Store Owner, I'm Andrew again from the Doran team. Thank you for spending your time for such wonderful feedback. It really made our day! It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better. Whenever you need help with Doran, feel free to drop us a line via support@doran.app. We are always ready to serve! Best regards, Andrew
Their support is very thorough and patient in dealing with problems.
I used the services of this app and the speed of my site has improved dramatically. The support response is also great(Supported by Julie). This is an app that I can recommend. Hi there, This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io Regards, Kieran Swift by OneCommerce
Customer service is the worst. They send me text with childish content that doesn't seem like a businessman. There is a high possibility that some problems will occur when installing the app. Therefore, customer service is very important. This app is not recommended. If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.
Developer reply ·
We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency. Your feedback is crucial, and we're dedicated to resolving compatibility issues. As suggested before, we're happy to extend your trial and collaborate on solutions. Your satisfaction means everything to us. Thank you for your understanding.
It's a really great system. The administrator was also very cooperative and helped me when I had a problem. I plan on using it for a long time to come.
Great customer service(I asked Ratih to help me). The app menu is also very easy to use.
Developer reply ·
Hi there, Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Jolie Transcy by OneCommerce
利用方法やデザイン変更を丁寧に対応していただきました。 スムーズに利用できる仕様で、他のポイントアプリと比べるとコストパフォーマンスもかなり良いです。今後も利用していきます。
