Carolina’s Brownies
Canada
Reviews (8)
I first gave a 5 stars review to Seguno and was pretty happy with the app and support... and it all comes to support for me. But unfortunately, later Seguno decided to limit their working hours. Don't get me wrong, I admire a work-life balance, but how about you hire more people instead of limiting the hours customer service is available? Because I definitely can't wait to solve my problems NEXT DAY!!!!!
Developer reply ·
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)
Customer service always great! Leandro took his time to explain all the options and help me set up the best one for my website.
Great customer service. Fast and efficient. App does what is supposed to do. Has everything you need from a Loyalty app.
Developer reply ·
Hello Carolina’s Brownies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Have been using Pagefly for few years. Great app, and great customer service. Shout out to Zee, who gave me a detailed feedback on things that I can improve my store, very through, with tips and details. Great help!
Developer reply ·
Hi Anna, Thank you so much for your heartfelt review. It really means a lot to me and my team. Rest assured that we will always try our best to help you out so don't hesitate to contact us if you need our help. All the best, Zee | PageFly Team
Easy to use and great customer service. I have been looking for an app that allows my customers to choose the quantities of flavours they want to add in the boxes and I finally found it! They made it look cleaner, as I have too many options and I am happy with the results! Helen is super fast and a great bridge between customers and development team.
Great customer service! Byanca went above and beyond to help me and fix whatever I wasn't happy with.
Developer reply ·
Hi Carolina’s Brownies team! So happy to hear that our support team was able to assist with your questions and that you were able to get your shop updated to the most recent theme version with Theme Updater Plus. All the best, Out of the Sandbox
I am still new to Rivo, but so far the customer service is amazing, specially Pete. He took the time to check the my set up and give me tips on how to best adjust my points/rewards for my price point.
Developer reply ·
Thanks so much for using our app and for the great review! 🌟 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin
I use Automizely for welcome and sale pop ups, automatic emails and newsletter. Good options of templates, easy to use and most importantly, amazing 24/7 customer service! Very happy with it :)
