Soap Artisan
Malaysia
Reviews (5)
Was awesome while working .... for no reason it has stopped working and the page won't load. Previous emails on another issue have gone unanswered.
A good app to have and wonderful customer service! Josh has been very helpful in helping us to install the app and ensuring that it works perfectly. The app is very straightforward to use but one will still need to spend time exploring best keywords to improve search rankings. As we refine our keywords, we are encouraged to see our search ranking results improving little by little and we will continue to use this app in the future.
5 starts for the awesome customer service from Kena! We had some issues setting up the app but it was very quickly sorted out. Am very happy with being able to port over our Facebook reviews to our website, and we look forward to receiving lots of reviews soon!
Developer reply ·
Thank you for the 5 stars and for recognizing Kena’s support! We’re glad the setup was sorted out quickly and that you’re now able to port your Facebook reviews to your website. We look forward to helping you collect and showcase even more reviews.
Great app, and excellent customer service! I had some challenges with the installation and they fixed everything for me very quickly and efficiently. Am happy with the product and with all my interactions with the Yotpo team.
This app works! I'm happy with it and would definitely recommend it to anyone who wants to create customer loyalty through pricing tiers. I had no issues with installing the app and am grateful at how easy it is use! However, there are 2 things I would like to share if you are considering this app: 1) This app works by creating additional variants for your customer tiers. If you are on a basic plan (like myself) with limited SKUs, you will see this app taking up a lot “SKU space”. For eg. A product with originally 3 variants can balloon up to 12 variants with 3 customer tiers. For me, I exceeded my SKU limit and had to scale down the number of products I can offer with this app. 2) Unfortunately this app, at the moment, does not integrate with Shop Pad. Those browsing my store using Shop Pad can see view the prices for the different customer tiers. And those purchasing items using Shop Pad can't seem to activate their special tier discounts. As I understand, there is some integration work being done to fix this by next year. Until then, I can’t use Shop Pad with Customer Pricing. Sigh. There are definitely areas for improvement, but so far this app is the best I have seen around and most relevant to my needs. :) Do give it a try!