Hjemegn
Denmark
Reviews (10)
very good service when needed.
hello after installation this is written and cannot access the app in shopify. PV@https://app-assets.gadget.dev/a/140396/280573/assets/index-CbfNzjuv.js:120:581302
Easy product setup and immediate customer support, recommendable.
Developer reply ·
Thank you for your wonderful review of the FeedNexa Google Shopping Feed app! 😊 We're thrilled to hear that the product setup was easy and that our customer support was able to assist you immediately. 🌟 We truly appreciate your recommendation and are always here to help if you need anything else! 🚀🙌
App is not working. I installed 5 days ago but when trying to make a feed it stands just building but actually never fisishes. Developer on my shopify but cannot solve it. Waste of time. He was on from yesterday and now today issue not fixed, also no information from him.
The app is confirmed by developer not to work when "BUY NOW" button is clicked, therefore a way for the customer not to agree on conditions :/
Developer reply ·
You will be happy to know we added this feature along with many others in the most recent update of our app. If you have any more suggestions for future updates let me know. Jon Relentless Apps
There is good response from support :)
Developer reply ·
We're more than happy to help with anything. Thank you for your custom.
The price only show the subscription. It is misleading that they write "Unlimited advanced AI translations" as you have to pay a monthly add on to the subscription based on youe amount of products you want to get translated - this for sure is not transparent.
Developer reply ·
Hi Danny, This is Brown and we personally apologize for this inconvenience causing to your experience In relation to your issues as following: 1. For the misleading information, we have seriously noted and will take it into consideration. However, actually we're offering "Unlimited advanced AI translations" for all plans 2. For this concern "as you have to pay a monthly add on to the subscription based on youe amount of products you want to get translated". For making it clear, at that time, you were on the choose plan section and it suggested you with the relevant plans based on your business scale, however you can refer all plans and select the most relevant plan to start Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support Regards, Brown Transcy by OneCommerce
Excellent and free app that I have been using for some time day. Very good and absolutely recommended. Also, the team behind very communicative and helpfull.
I installed an paid for the app because I had 8000+ images that slowed down my site. The app promised from 30% or more reduction but did not - less than 1% on each image is simply not worth paying for. Also I send a message to company before buying but they never answered. The app is too simple, the price is far too high compared to the simplicity of the app and the effect meaning reduction of size is not in any way the percent reduction they state it will do. Better use your money somewhere else.
Developer reply ·
Hi Danny! I am very sorry to hear about your negative experience! When we received your review, we checked our tickets and couldn't find your message. Then, we checked our spam folder and noticed that Google put your message in our spam folder. I've attached the screenshot as proof. I am sorry we couldn't answer your question 4 days ago! Our app uses best-in-class compression algorithms. But unfortunately, our app can't compress your images more without significant quality loss. If we compress your photos further, they will look blurry and unprofessional. If you sell posters, you should be very careful with image quality because your images are one of the most critical assets of your store. URLs can contain only English letters. However, if you need to convert the danish letters æøå to other English letters, we can help you with that. Just let us know how you would like to proceed, and we will be happy to help you! If our app doesn't meet your needs, we want to make things right. Therefore, we can refund your charge if our app doesn't meet your needs. Please let me know how you would like to proceed, and I'm sorry again that you had a negative experience with our app! Regards Vitalii E. Customer Success Team
very cool app, I really like the possibilities not to forget how easy the app is can be used. Recommended
Developer reply ·
Thank you so much for your review. Hope all things are well on your end. We are happy that our service helps. :) Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help