Lily Charmed
United Kingdom
Reviews (8)
At Last has really helped make the returns process so much easier for our customers. They can now log on to a self serve returns portal to create their return and get their return postage there and then. No more of us having to manually create labels on Click & Drop and emailing it to the customer. It has relieved so much admin! Danielle from the Onboarding Team needs a particular mention as she has been a great help in getting us set up.
Support is good - always respond within 24 hours to any changes required to make the App work perfectly. The are many options in the App settings but sometimes we have found that additional requests are needed. These guys always respond efficiently
Fab! Mason was really helpful, managed to help me set up the Pre-Order and problem solve any issues. Really found the little videos handy to help explain and direct me in the right direction.
Developer reply ·
Thank you for your lovely feedback! We're so glad to hear that Mason was able to assist you in setting up the Pre-Order and resolving any issues you encountered. It's great to know that the little videos were helpful in guiding you through the process. We're here to make things as smooth as possible for you—don't hesitate to reach out if you need anything else!
Great App and friendly quick support too!
Good App that links well to order enquiry status. With a bit more control over the position and size of the widget I would have given 5 stars
A brilliant app that has transformed the way we use variants. We no longer need a web agency to support with product options. Such an easy app to use and very logical. Would highly recommend for any site that requires customer interaction via drop downs, personalisation, confirmation boxes etc. The link between Shopify variants and the app is seamless and the additional cost for variants feature on the higher plan is extremely useful.
As well as the App we use Growave to help us with ad hoc developments to our site and to fix any issues made by previous developers. Growave customer service and knowledge of Shopify is impressive. They always try to find a solution and we have been impressed with their knowledge and ability to deliver quickly and efficiently. Often they can fix issues that other developers struggle with! If you need some developer support for your shopify website, speak to these guys!
I havent launched the store yet - so this is a 5 star customer service review - really helpful on setting up a pop up linked to mailchimp. I need to test further when we go live, but on the basis of the assistance I've received so far - and the infomation and ease of use, this is brilliant. Thank you
