Steelmonks
Germany
Reviews (8)
We sell personalized products and use this Personalizer for almost all of them. We have tried some others before this, but this one was the best one we came across. The customer service is fast and reliable. If they are not in the live chat, you still usually get a response pretty quickly via email. Shout out to Muhtasim and the dev guys for your Sunday emergency support! They are always very helpful and could help me pretty much any problem we have encountered so far, and there were many. Thank you!
This app is by far the most convenient and user-friendly when it comes to adding a checkout cross-sale. After struggling with Bold, monk, and other apps, this was the only one with the functionality we needed; the Support was there to help out even on a busy Sunday. (Shoutout to Jaap) This is how a proper Shopify app is supposed to function. Great work, great support, great product. Keep it up!
The price is not cheap, but the setup and the team is very fast and competent. We have now had the pleasure to work with Analyzify on two different shops. We have struggled with accurate conversion attribution for a while, and Analyzify was always a sure and good fix. Shoutout to Emir for a pleasant and quick set up.
Absolutely thrilled with this Shopify app! The support team was incredibly helpful and provided expert technical assistance promptly. They helped me a lot!
Developer reply ·
Thank you for your review! I am glad to provide good technical support.
Super useful app, solved a lot of issues for us. the customer service is EXCELLENT. Axel helped me 3 times to fix some of the code on our store to make sure everything is running correctly.
Great app and it helps a lot for the purpose we added it for. The best part is that SUPPORT is very much responsive and always ready to help wherever we need. Highly Recommended!
App does what it's meant to. The auto translation does not compare to a native speaker, we cannot use it for any of our native languages. Which is alright because the translation is faily straightforward. Support and customer service are the reason for the 5 stars. They will make sure to help you through any issues.
Developer reply ·
Thank you very much for your informative feedback! We really appreciate your time and your words, which help us to become better! We are always ready to answer your questions ;)
