Canine Athletes
United States
Reviews (9)
First class service from Shelby. Smile is a great app and powered by a great team. I've been using the app since 2018.
Developer reply ·
Thank you so much for taking the time to leave this review and for all your kind words about our app and our team! We really appreciate it 💛 - Smile Team✨
Good app, worth the money. Supercharges the emails.
Developer reply ·
Music to our ears! Thank you 🤩 All the best, Sarah / FORSBERG+two
Good app but loads and alerts me of messages very slowly. Many times customers have left before I am able to reply to them. Is there a way to speed it up?
Developer reply ·
Hi there, Canine Athletes. Thanks for leaving a review for Inbox! We're said to hear that the application seems to be delayed with loading and notifying you of incoming messages. We recommend that you reach out to our Live Team (https://bit.ly/2AWw5VA) so they can look into the situation for you, and advise you on some troubleshooting steps. -Imogen
I received multiple orders in which the customers used Facebook to complete checkout. For these orders, I am receiving a message in shopify saying the order is on hold and I need to fulfill it via Facebook Commerce manager. Commerce manager says the order is on hold and I need to fulfill it in Shopify. It's a real mess and it is causing major frustration and wasted time. Not to mention, am I ever going to get paid for these orders? Seems no one at FB or Shopify has any answers. Looks like this problem has been going on for quite a while. See link below. https://community.shopify.com/c/shopify-discussions/facebook-orders-not-syncing-to-shopify-order-page/td-p/955390 Someone please help.
Developer reply ·
Hey there, Chris here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear in this instance it didn't work as expected for you. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and troubleshoot this further with you. Chris l Shopify
I've been using this app a couple of weeks and already have over 30 upsells from it. It works, I've used others that work too but the bang for the buck and professional look and feel makes it better. Easy to use and well. And support is pretty good too. 5 stars
Nothing really, it's pretty straightforward. If you don't know much about SEO or how to drive traffic to your shopify site, this is a good place to start.
Great customer service. Install was a breeze thanks to the live chat function. Looking forward to using this app. Much more robust than the stock shopify app.
