Epica

The owner and key people at TargetBay appeared to be genuinely interested in helping us migrate 4 Apps to their platform but after 4 very frustrating weeks of failed implementation, I canceled both the Reviews and Engage Apps. The feature set at TargetBay is not even close to being as robust as what we have with StampedIO and Klaviyo, and their implementation team did a poor job of migrating over even a single feature set from the other Apps. I give them high marks for their enthusiasm but ultimately, they could not perform. A telling sign that I should have paid more attention to before signing up - they have fewer than 60 reviews themselves and this is their business. With 4000+ installs, you would expect a lot more. I pointed this out to their CEO and his reply was also telling - "we are like the cobbler who has children with no shoes". The 2nd star was given for their willingness; unfortunately, their team could not deliver.

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Just completed our trial with this terrific App for search and couldn't be happier. It is intuitive for our customers and the best thing is - our customers are USING it to shop and select products to purchase. Even the back-end reporting is cool. Highly recommend - and, it's a great value for a small store like ours (less than 500 SKUs)!!

Candidly, I was a bit nervous about our first claim - nearly two-thirds of our customers choose to insure their purchase with Route Ins. The Rep at Route Ins took care of everything! It was simple and nearly instant! Route paid for a duplicate order, including reshipping to our customer in Italy.