Sidekick

Thanks for the five stars! We're happy it's pulling its weight on your store. If you ever want to push it further, conditional logic, recommendation rules, integrations, just write in and we'll look at it with you.

Very responsive and helpful support + complex capabilities with the app - very useful!

Good to see the history of the customer. Possible to use that history to guide AI in different kind of responses.

During the free trial, Charlotte helped us a LOT with some custom changes, both in look and function, to get us to exactly how we want the widget to work.

Good support from the team for a custom request we needed for our widget.

Videowise is an incredible tool that saved us time on development. Set-up process was seamless and their support team is very hands-on and responsive (shoutout to Katarina for all her help!)

Amazing support! I was using Bold app's version before but the app itself was way more clunky and the support wasn't as helpful. Their support was also much slower. Stockist is slightly more expensive but worth the much better experience

It was working at first, then we weren't able to log in and the app kept getting issues every time we tried to open it. I'm not sure how long this was going on, but they were probably charging us for several months without it even working. Then the app is firing multiple analytics and remarketing tags. Removed it and the tags were fixed. Update Dec 18, 2021: Their team refunded me last months charges of $19.99. For that, I'm updating my rating from 1 to 3 stars as their CS team has been trying. The app itself just is problematic in my experience

[Updated Nov 2021] Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018] Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.

We switched from our current platform to Re:amaze and are happy with our decision. support from the company has been great and they were happy to work with us to meet our needs. The platform itself works great and we have had very few issues. I look forward to continuing with Re:amaze in the future and leveraging more of what they have to offer.

Great app, easy to set up, easy to use. I have been especially happy with the support that I have received for any technical issues. Even better, they went above and beyond to help me with a technical issue that was not related to their app. Totally recommend!

Store is in USD. Our quickbooks is in CAD. This integration doesn't work (we checked with quickbooks) because of the multicurrency. The problem is because they don't have a trial period, we've already paid $19.99 only to find out it can't be used. We've only had it for 1 day. Trying to get a refund now.