Nomad Roasters
United States
Reviews (5)
The card reader is always asleep. Trying to wake it up by pressing the power button once according to the onscreen message doesnt work. I have to go back or close the app, open it and login into the app again, or check the connection to wifi. Its just so inconsistent. Im thinking of just dropping this POS and move onto Square or Keeping it all on Venmo business and Zelle. You would think Shopify would have this fixed by now since this has been the biggest complaint from all POS users here.
Developer reply ·
Hey Nomad Roasters! The card readers do naturally go to sleep if they haven't been used in sometime but pressing the power button should awaken the reader. What card reader do you have? Are you still having issues with the reader staying awake/connected? If so, please reach out to our retail team as they will walk through getting your reader back up and running. Support is open 24/7 for your convenience!
Easier than I thought. I hope this improves sales as stated. I will return with an updated additional star if its working.
2:56am... The worst experience so far setting up this app. I reached out for help and I got a quick response. I was shocked. I explained everything that is going wrong and all I got was a paragraphs to read and different things to try, and finally screen shots. I can't....I have been at this for 3 hours and now I have to dissect the email and figure it out on my own? Sorry this is not the kind of support I anticipated. I am not that computer savvy. Prove me wrong guys I am still here waiting for a reply, but it's crickets here. I hope Nena can come through before work tomorrow and I will change mage review. If this doesn't work out it's back Boulder Apps subscription. 6/17 I am updating my previous review here. I had an Uber (skype like) conversation with Austin who was showing me the ins and outs of the app. He was awesome, totally knowledgeable and answering everything and showing me live on the my screen sharing. The followup after our conversation was great and wanting to make sure everything was working properly for me. Thanks for making this happen!
Not sure yet. I am trying to figure this out. I am having major issue with trying to get Aliexpress reviews transferred. It just continues to say scanning. I also can't get the email DNS to be verified. It looked like i needed to add my email in the field. I now deleted whatever email code was in there and now i see errors in red. So far its a bad experience.
Developer reply ·
Hello there, Thank you for your feedback. Our support team will be reaching out to you to guide you with the adding of your DNS records into your domain host account as well as to utilize the Aliexpress importer. We look forward to assisting you with you queries so that you can complete the set-up and utilize Stamped.io to grow your reviews and UGCs for your store :)
I have not gone live with the app yet because I have been trying to figure it out. I spent hours yesterday and I think I finally understand how to use triggered messages vs. regular messages. All the other features are fairly simple to set up. and seam to be working fine. Once I go live I will come back here with a follow up review.
