Sunshine And Pixels

I used this app when it was free and loved it. I was hesitant when it went paid but i'm here to tell you ITS WORTH EVERY PENNY! Justin and his team are responsive (as they've always been) but they're always improving the app, they actually listen to feedback and implement changes as necessary. they're quick to fix any glitches. they've made this already great app, even better! and i hear they have more feature releases coming- sooo excited!

Update to my app: Asad has been in contact with me. and while i've had many issues/bugs he's been very patient in hearing my concerns and going above and beyond to fix them. The app is good in theory. But the wholesale prices don't actually carry to the cart consistently. Support is via email only so if you're running a flash sale and you're in the US don't expect an answer until the next day... after your sale is over... I switched from another app to get volume pricing and MOQ requirements but those also work sporadically. They also will conflict if you use a variant app that adds on a price. This app will override and any add on prices, just fyi.

The app is "okay" in my opinion. the conditional logic doesn't work all the time. and when my customers upload their images, sometimes it gives them a link in cart that they can click, sometimes it doesnt. also, sometimes it gives me a preview in the shopify admin, sometimes it doesnt. I'd love to give it 5 starts if those items could be fixed. i am still using the app for now until I can find an alternative. its functional, just glitchy.

i have been using this app for a few months now and at first the customer service was great and product working well. HOWEVER, I tried to create new options on a new product and it is not working properly now... i've contacted customer service multiple times and the responses have been seriously lacking. i get one response per day asking questions that i've already answered multiple times to different people... which drags out the issues even further. In addition i have another ticket that has been outstanding for 3+ months.... with no resolution..... general jist... the app is more expensive than most apps on the marketplace for this service and I wouldnt mind paying it if theyre customer service was better. but when i have an issue with an app that impacts my revenue, i would expext PROMPT resolution.

I've contacted customer support 3 times now with no response. The app was easy to configure but when my customer clicks "add to cart" the price disappears. ... I'd love to get a response from customer support to get this resolved. Especially since this is a paid app...

I Had super high hopes for this app but upon installing their "One click install" option, it glitched. my storefront on would sync half of the products. I put in a ticket and am now at the end of my trial and STILL have NO RESOLUTION. I've followed up multiple times and all I keep getting is we'll update the ticket and have someone get back to you... in the meantime, I have an app that I'm testing and it isn't working correctly which is costing me sales. I can see the potential in the app but the customer service does not make it worth it. if you are going through a sale and the app glitches, don't expect speedy resolutions.

I've been using it for i think just about the full trial period and I have been pretty happy. I haven't even touched on a fraction of what it can do. i set up their provided templates and did the bare minimum and its already given me an ROI. And their customer service is crazy fast to respond. I will definitely keep it around!