← Merchants

Aurora & Co.

United States

Reviews (5)

★★★★★
Shopify

Awful. The support is absent and it's not working. Of course they provide a reply using chatgpt to try to cover the fact that they are just awful.

Developer reply ·

We understand your frustration and appreciate your concerns. After a thorough review by our Compliance team, a decision was made to deny our services in accordance with our compliance standards, which are designed to uphold security and integrity. While we recognize this may be disappointing, our customer support team has responded in a timely manner in line with our policies, and we are unable to provide further details regarding the review process. This decision is final, but we encourage you to review our terms of service for more information on our policies and guidelines.

on Omnisend Email Marketing & SMS · About 22 hours using the app
★★★★★
Shopify

They extremely increased their pricing again lately, not a legitimate solution.

Developer reply ·

Hi there! Sorry to hear you're considering other options. Our pricing did increase for a percentage of our customers recently and we realize that's been a shift for several brands as we haven't changed our pricing in over 6 years. Our support team will be in touch soon (if they haven't already been) to get your feedback and see how we can help.

on Klaviyo: Email Marketing & SMS · Almost 4 years using the app
★★★★★
Shopify

I have a very good experience with this app, great compatibility and the support was very helpful to help me set everything up! Everything perfect

on Judge.me Product Reviews App · About 2 hours using the app
★★★★★
Shopify

Gtranslate are really not honnest and not skilled people. The app brought so many errors on my website, and they never helped with it, they ended up just blocking my account after maybe 3 years because I was insisting too much that they solve the issue. This is one of the worst support you can find, and the worst technology. Most reviews here are fake because they insist a lot for you to give a review when they do a small adjustment.

on Translate store ‑ GTranslate · About 2 years using the app
★★★★★
Shopify

Good experience with Alireviews, it's been quite a long time, maybe 2 years and no issues. No problem to be translated by translation apps too

Developer reply ·

Hi Louis, This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Brian Ali Reviews by OneCommerce

on Ali Reviews: AI Product Review · Almost 2 years using the app