MagicAtYourDoor.com
United States
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Reviews (5)
I cannot say enough about this app and the critical role it plays for my business. As organic reach continues to decline and paid advertising gets increasingly competitive, having a direct connection to my customers and potential customers is absolutely critical, and Postscript has been the perfect solution. Some of the features may seem a little daunting at first glance, but the support I have received from Shannon, Sean and other Postscript support staff has been nothing less than phenomenal, and I would say the same of the app's functionality.
Absolutely the worst app experience I have ever had. I have no idea why anyone uses this. Both points and referrals programs fail massively when it comes to the pieces that should be customizable on the website end, and both are absolutely dreadfully user-unfriendly on the customer end. There are so many flaws in both systems I feel like they are selling this ridiculously overpriced app without ever even having beta tested it, as customer service was not even aware of the very obvious issues that I immediately noticed. I would give zero stars if possible, and my strongest recommendation to stay far away from this garbage, but I will say that their customer service team was very responsive, even though they were 100% entirely unable to help fix any of the problems that are absolutely evident. My customers couldn't even figure out how to use the rewards, and I don't blame them because it is an utter PITA and can fail at multiple points along the way. So very bad. So very over-priced. Save yourselves and look elsewhere.
Developer reply ·
Thank you for the feedback!
I tested most of the Shopify Wishlist apps, and I can honestly say that Wishlist King is perfection. Not only does this app do everything that I needed it to do, and quite affordably, but also their customer service was extremely responsive, and went way above and beyond to update my website code so that the app would operate exactly as I wanted it to. I can't say enough about this really...if I could give more than 5 stars I would!
This is the single greatest Shopify app experience I have had in the nearly 3 years since opening my store. I wish I had found it earlier!! It does absolutely everything I wanted it to do, and although it was slightly confusing to get set up perfectly, customer service was available at 10 PM on a Saturday night via chat to assist me in correcting my settings. I wish I could give this more than 5 stars because it is truly, just like the product is called, AWESOME!
So simple to set up, and honestly this app is AMAZING! Exactly the thing that I was looking for to allow customers to create their own custom product bundles, and their customer service has constantly provided excellent assistance within 24 hours. I can't say enough about this one, and I don't really love leaving reviews, but this is one of the best apps we have come across.