Chairlines
Canada
Reviews (4)
If you plan to use a Shopify 2.0 theme beware that this app will not work anymore. We've been using this app for a few years and the support team is always top-notch. However, upon upgrading our store to a new Shopify 2.0 theme we found out that not all the functions of this app work. Any product options/variants that add an additional cost to your product will no longer be transferred over into the quote, making this app essentially useless if you are using any product options that increase the price. I really hope the dev team works to update this app so that it can fully function with the new Shopify 2.0 themes.
Finally! A filter/sort app that integrates with the Locksmith app. THANK YOU for creating this integration. Not only is this the most powerful and customizable filter/sort app of all I tested (I tried over 10 different ones on my store) but the customer support team is top-notch. So happy to have found this app, it gives our store custom functionality out of the box that others could not.
Developer reply ·
Hi Chairlines team, We are incredibly grateful that you took the time out to leave us this awesome review! With your compliment, we know that our hard work has been paid off. Your kind words are our source of strength to continue to serve and deliver our best work to our customers. We are always around here for you so if there is anything we can make your site more awesome, please don't hesitate to reach out to us. Wishing you every success! Boost team
5/5 thanks to amazing customer service. There was an issue one evening that affected the display of my menu (Shopify suddenly changed the way the script tags are inserted into the page and this affected the way the code was loaded) and customer service was able to help me restore my menu within 12 hours. Upon following up with a second question the next day they responded right away to help resolve. Thank you to Roxana and Calin.
Developer reply ·
Thank you from the bottom of our soul for the understanding. It is so empowering to receive positive reviews even in these conditions ! It makes our work worth it. We will always be here for you if you ever need our help again. And we hope something like this doesn't happen again. I wish you an amazing day! Rox
Since installing this app on my site I've reached out to Bold Commerce support twice to get assistance. Each time they've been able to resolve my issue quickly. Thank you Parminder/Eric most recently for your help. I feel 100% confident with this app on my site knowing how easy and enjoyable it is to reach out to support if needed.
Developer reply ·
Thanks very much for the kind words; we're happy to hear that Parminder and Eric were able to resolve the issues you ran into! We look forward to answering any questions you have in the future, and don't hesitate to reach out if you have any other issues. Best of luck with the launch of your store!