Frozen Garden

Love this app. Allows me to design our transactional emails to match our branding that we use for marketing emails in Klaviyo. Now our transactional emails sent from Shopify match! Good level of functionality and customization. Was using Orderly before and it didn't have the level of customization that RenderKu does. Highly recommend.

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

We couldn't use this app because of the code it was putting on the Additional Details on orders which messed up our shipping system. So we uninstalled this app weeks ago and all orders continue to have this code on it. They don't actually uninstall the app code which is a terrible development process. They've also been unresponsive when reaching out to get this fixed.

UPDATE 12/28/23: A few weeks ago, a code change was rolled out and broke so many things in our configuration. We are now dealing with mess after mess after mess. Every day something new is broken. These developers roll out code changes without taking into account and testing what will happen to existing configurations. At this point, we are going to have to find another subscription app. So upset we spent so much time building out this app. UPDATE: Have been live for over a month and have been very pleased so far. The team is always quick to help us with any issues we run into and our customers have been very happy with the customer portal compared to our previous subscription app. It took a bit to get it fully configured how we wanted it to and understand all of the settings. But now that we are up and running, 5 stars. UPDATE: One of the Appstle developers got on a video call with me and it was determined that another app in my theme was causing this to happen and not Appstle. Updating my review from 3 stars to 4 because we are still working on some bugs with the Build A Box feature, but they are always very responsive and the app has a lot of potential if we can just get it all configured the way we need for our use case. There is no doubt that for the price, this app has the most amount of features for subscriptions. Lots of different ways you can configure it. However a big warning here…we have this app turned off and have had 3 customers forced into a subscription without signing up for one. While this is only about 2% of our orders during the timeframe, these customers were livid and thought we were scamming them. The customer support team is always quick to respond, but after a week on this particular issue they determined that my screenshot that I showed them of it happening (yes, I was able to recreate it myself) was a “misunderstanding” and nothing is wrong. In my testing I have determined that the only fool proof way is duplicating products to have one product be in the Build A Box and the original product be the one-time product. Otherwise you run the risk of customers getting forced into a subscription without choosing one. And if you have the app turned off in your theme, that means nothing…beware that there is a chance customers will be forced into a subscription even when you have it turned off.

This app is all I have been looking for in a gift card app. Very user-friendly and the price and functionality are right in line with where they should be. Support is very responsive and helped with the formatting of my theme. HIGHLY recommend!

Been running StoreYa for a few months now and so far have been really pleased. We are an established brand that's been around for 6 years so that may help with things, but they have consistently been getting a better ROAS than we have been able to get. The only thing is that I wish I had better visual into the campaigns they are running and what the ROAS is on brand campaigns versus shopping, etc. But, when I email them and ask for this data, they do provide it.

We are using this app for California Prop 65. It will show a pop-up to users in California when they add a specific product to the cart. It then includes a note on the order that it was shown. Reached out to support for help verifying it and they were very responsive and helpful. Great app.

I've used several review apps and Loox is by far the best. Finally found one I'll be sticking with for good!

This company gives a good sales pitch, but doesn't follow through. The experience for both the customer and on the admin side is sub par. Don't let this company represent your brand's customer service. It's especially not sufficient for perishable companies even though they claim that "we insure all kinds of perishable companies." We wasted a bunch of time on this. Don't waste yours.

Affordable Quickbooks app that syncs everything we need. Support was very quick to respond and help with our refunds exporting.

I haven't reviewed many apps on Shopify because I end up not using the apps for very long because they don't meet my needs. I have been using Bespoke Shipping for over a year and it's awesome. Yes, I paid to have the Bespoke team write all the code for my very complex and unique shipping situation (we ship frozen items and the amount of dry ice we use varies based on where we are shipping it and how many items the customer orders). I thought the price was VERY reasonable and each time I want additional logic or customizations added in, they are either a free simple change or a low cost more complicated change. There is nothing that Bespoke can't handle for your complicated shipping scenarios. Haven't found a single other app that solves our unique business scenarios.

The app is just a little buggy, but the support team was so responsive in fixing everything and helping me get it all setup that this is still a great 5-star app.

Quite simply the best app support I have experienced to date with Shopify apps. The shipping rates calculator installed very easily, but it was a little bit offset on the alignment. I e-mailed the support e-mail and they had it fixed (on a Friday night) within an hour. They also identified my unique scenario where we have a minimum order amount and they made some adjustments to display the proper message in that scenario. Super responsive and helpful. Check it out on www.thefrozengarden.com. Highly recommend!

Nice support and services ... Thanks.