Smartviewer: Quick View
by Squirai Technology Ltd. · launched
View in Shopify App Store ↗Reviews (288)
Unable to set it up. Not working even after tweaking for hours.
Great app for allowing us to improve the user experience with little effort. It easily allows customer to add to cart without clicking into each individual product. The mobile version wasn't as user friendly at first, but support quickly helped us with all our requests to improve the look and usability of the app on mobile.
The app does not install it so that you can configure it within Shopify - you configure it outside of Shopify which I personally did not like. The result looked pretty awful and the configuration did not feel intuitive to set up. I uninstalled it fairly quickly as it was not for me.
Fantastic app! I needed some help with the setup since I had a custom Theme and Brian was extremely helpfull in getting the adjustments that I needed. I would highly recommend.
The free version is already pretty good! I'm going for the pro and customise the way it looks to match ,y store. super cool app!
I was really pleased with the quick and easy customer service on this app. They went in to the backend as a collaborator and made the changes for me without me having to figure it all out on my own. I would recommend them and would use them for other apps that fit my needs.
Definitely worth a try. Works great. Downloaded the app and had a small problem visually in my store with it, contacted the support line and had immediate resolve. Great customer service and they even modified a few lines of code for it to work perfect in my shop.
I wanted to give my customers the option to view their cart contents immediately, and Brian was extremely responsive. He set it up right away just as promised.
Fantastic Support! I had issues setting up the 'Add to Cart' button on the collection page however Brian was extremely patient, made sure all of my requirements were met and set up the fantastic function on my website. Highly recommend
Secomapp's 'Quick View' allows us to display a 'Quick View' button over our products on the product list/collection pages so our customers don't need to click into the product page if they want to learn a bit more, or select options/variants then easily add to cart. The app was super simple to set up, and when we needed customizations to hide the 'Quick View' button until a user is logged in, Brian with Secomapp support was so helpful and responded quickly to all questions with working solutions.
I'm just using the free plan but if my store grows will absolutely move to paid, the customer service is the best I've seen since the VITALs app and honestly couldn't be better. The app is about as good as it could be. I'd suggest a couple improvements but they might honestly be covered in the premium versions already.
I have been using Quick View for over 4 years and it just works great. Easily integrated and seamlessly blend in with my site. It gives quick access to product preview and adds to cart option without leaving the collections page. This increases the conversion rate and makes the shopping experience smooth. Recently, I upgraded the app, and a little thing out of line. But Brian Lee at SECOMAPP responded so fast and fixed it in no time! Great service and product! I will definitely continue to use it and recommend to others with no hesitation.
Extremely quick & easy to install & customize. It does exactly what it claims to do. Definitely recommend adding it for a quick way to enhance your customers' shopping experience.
As a free app, the quick view option is great and very easy to install. I have given 4 stars because on my specific theme (Debut) the quick view button does not align fully to the center so I had to tweak the code a little bit. For mobile I had the same issue and ended up removing quick view as it was not auto adjusting to all mobile devices correctly. Support was very helpful with my inquiries.
Excellent. EXTREMELY quick to respond, super helpful. Great app, essential for our website. I love that there is an option to pay just once, rather than monthly.
I was looking for these app for a long time! I am really happy with the result! I had some issues installing the app, but after contacting the support they did everything in under 10 minutes! They are awesome !
Just added the app to my store. I wasn't able to see the icons on all items so I contacted Secomapp to ask for assistance. They reached out to me promptly and were able to quickly resolve my problem. Very happy so far!
Thank you!!! Just what I was looking for. I've just installed the free version of this app and, so far it's working great. Very easy to install and, although limited, the customization is also very easy. The only odd thing about it is that the quick view button is off-center, but I can live with that for now. ~~~~~~~~~~~~~ Update! Support quickly fixed my one and only issue. Great service, great app. Thank you!
**Changed from 5 stars** This app causes a glitch in multiple places on my site. Everything works great in grid view, but list view creates a double "Quick View" button. This happens on my home page, blog pages, collections, etc. So I reached out for help. I even provided screenshots of the problem, before and after pictures to illustrate this problem occurs only in certain views.The initial reply asked for access to the site. It was a quick reply and I thought this meant they would handle this for me quickly. Wrong. They logged in once and said they couldn't get the glitch to show up and asked for more details. I mean, I wrote a paragraph explaining it AND provided multiple pictures. Ok, so I explained it again. To which he replies that they still can't get the error to work. He sends me a short video illustrating it should work fine but he hasn't logged into the site for 2 days to even check the code.. So how can you fix it if you're not in the code looking for the problem? The problem is our site has a native quick view button but not on our home screen. Our original ticket with secomapp was a request to have them ONLY install their code on our home page so there wouldn't be a confliction. It seemed to work. Apparently it only does in certain views which means this code was installed incorrectly and now I can't get help long enough to fix the problem. THEN their app has a massive error in the dashboard so I couldn't disable the app if I wanted to. **Original review** I am really surprised at how professional the support is for Secomapp! There was a glitch (I'm assuming an incompatibility with my theme) So I wrote them an email and I got a reply within an hour..this was late at night over the weekend. Not only did they reply fast, but my problem was solved instantly. Kudos to Secomapp! I'm glad to be using their service as I know I will be taken care of if anything else pops up! Thanks again!
love it. easy to use and install. thank you..... love it. easy to use and install. thank you..... love it. easy to use and install. thank you.....
I've only just added this app. I'm using the free version and so far, so good. Easy! Customization is great! Also, did not slow my site down which was a real bonus. May upgrade in the future. Thank you :)
Great customer support! I reached out regarding some issues with a duplicated button and the team was very responsive and helpful. Thank you!
Easy to use, easy to configure, and great support response. Very happy with this app! Would definitely recommend.
One of the best customer support out there! Swift responses and fast revert for requests to customize theme accordingly. Thanks, Brian!
Fantastic app that has really helped with our toyshop conversions go through the roof. Lovely simple customised views. So generous of Brian to make available free during Covid 19 lockdown, Customer support phenomenal. Highly recommend.
The app was recommended by Shopify Support as an alternative to adding custom coding for 'Add To Cart' features. I am very happy with the app, ease of set-up, and functionality. The con I have is that default view of "Quick View" button is off-center and has an industrial feel. Pro: function Con: esthetics
The app in general is good but I did have an unfortunate experience with it. Originally I started with the $49/month plan and I paid a programmer to do some customizations on the Quick View App to personalize it for our website. After a few months I realized the functions we really needed from the App were available on the $15/month plan so I downgraded. At this point ALL MY CUSTOM PROGRAMMING WAS LOST. This was a huge disappointment because no where in the process of downgrading did it say that I would lose the custom programming that I had done. When I contacted customer service they were understanding and nice but they were not able to recover my custom programming and were not able to help me program in the changes that were lost. A unique situation but worth sharing so others don't lose valuable time and money with the same problem.
Good app. Limited configuration however. Responsive customer service. App would be great for a service that ships non-perishables and has the entire week and weekend available to ship.
Functionality works great. We had a few issues with visuals of our theme and Brian immediately made changes we requested. Great customer service, very responsive!
We used this app to have a quick view window on our website, it works perfectly and helped us to offer a rapid view and purchase process on our website. The customer support is excellent, we needed some updates when we changed our review app and Brian immediately provided the support. Thank you!
I'm using the free version, and it does just what it claims to. Happy to have this added functionality on my store!
I really like this app and the support staff have been amazingly helpful. I would totally recommend them.
This is excellent, my customers can place their orders much faster and they love it! Wonderful customer service also they made it so easy!!! Highly recommend.
App is amazing and customer service is even better. It has increased our sales since implementing it. www.airplanthub.com
It is a great app and easy to install. There were some issues due to an existing quantity break app of my store but response from support was quick and they were very helpful in solving the problem for me.
Great app, easily customable and good support team. Only few problems that can be fixed easily i guess
Really quick and easy to install, easy to edit and configure. Saves your visitors valuable time - I like this app already.
Outstanding Customer Service. My Quick View option was coming over the content of my products and within 24 hours their support team came in and fixed it. The app itself is very helpful in letting clients do a quick view on it without opening the whole product page
Fantastic. Very quick to respond to requests. Great app for our business. Thankyou for your assistance.
Love the way the quick look button looks on my store (www.terrasoleil.co) There was an issue with the button not being centered on my images, but they fixed it right away. Amazing customer service, 10/10 recommend!
I used this app to help make it quicker for people to shop and it has done just that. Very happy with the app. Customer support has been amazing as well.
This is a great app and is such a great feature to our website! The team are very helpful and friendly indeed.
Easy setup and great customer service when my client noticed a tiny lil bug, Brian was quick to troubleshoot it and make an update directly in our store without any required action by myself or my client.
Wonderful support team was super helpful to customize our button! Looking forward to implementing this app to our new theme for faster items added to carts!
Very helpful and easy app. It is not often that apps that add this much value have a totally free version. UPDATE - Every time we have a request for an edit, these guys are extremely fast to respond and make the edits very quickly. Could not say enough good things about this app and the people who manage it.
Brian has been great to solve all the issues I had with my theme and the app interaction. The app is working perfectly now and is exactly what I was looking for. This app will definitely make the shopping experience better on my site. LOVE IT!
Great app, easy to install and provides a better customer user experience. Brian responded instantly to queries I had. Great support!
The support for this Secomapp was great! I like this app because visitors to our website are able to quickly get product information without leaving the web page. Andrea ThePalmBeachBaby.com
The Quick View app by Secomapp adds some excellent features to our Shopify online store. It helps give our store a more professional, upscale feel, that will lead to increased sales. When we found a small 'glitch' with a Quick View button appearing where it shouldn't, their support was very quick and helpful....fixed the problem the same day. Overall we are very happy with Quick View by Secomapp.
This app is awesome! Lightweight and fast compared to another app I tried which slowed down my entire store. It has a lot of options for customization. I had an issue where the cart icon doesn't refresh when items are added but they fixed it quickly. It adds the words "Powered by Secomapp" below each quick view lightbox. I have no problem showing the credit. The developers worked hard creating this great app and nice enough to offer it for free. So it really doesn't bother me but if you don't like it you can remove it by paying a small one time fee. I highly recommend this app for anybody looking for the quick view function.
It was a breeze using this app, and customer service from Brian and the rest of his team was amazing.
Quick and easy way to add quick view functionality to your site. Easily customizable, and the support is quick to make any changes you request.
Really useful app that make my retail sight both look and feel more professional. I use the free version and would happily recommend
This app helped me get an Add to Cart button for all collection products, which is something I desperately needed. These guys really went above and beyond with their service, because they helped me not only get the cart drawer to open when someone Adds something to their cart, but they also added functionality to change variant images when a different child variant is chosen. This is a winner! Get this app! I'm very pleased with the functionality and the customer service!
I was having several issues with the Quick View app, but their development team quick resolved them for me. Recommend!
This app works well and doesn't complicate my theme at all. I had a hard time installing it, but their customer service department took care of it quickly!
very good，it is easy to used.I love it very much.thanks for solving my problem.hahhhhhhhhhhhhhhhhhhhhhhhhhhh
I used this app to help wholesale customers place orders quicker. Instead of having to go into each product individually, they can use quick view to add the quantity they would like. I also like that they get a message when there's not enough inventory. We've also told customers to use this functionality to check stock. For example, the enter 1000 under QTY and get a message of exactly how many are currently in stock. This helps as retailers don't need to call us to ask how many pieces are there. They know right away. Before this app, our store would tell the customer if there was not enough inventory only once they were checking out, which was frustrating. This way they know right away and can make adjustments as needed.
We've been using this app almost 2 years and it's great. Recently we encountered an issue with a new app we installed and Secomapp wrote up a code that fixed the glitch for us! 5 stars+
Great App and Fantastic Support when we needed it. Updated our theme and ran into some issues with the way the Quick View was appearing, probably something wrong with the theme, and Brian popped in and got it working in no time. Thanks for the great support!
Great app to add the quick view feature in collections. Very easy to install and use. I would recommend it. www.Lasersandlights.com
Great app and support is amazing! Fast turnaround and a guru even made a video of him troubleshooting an issue we raised (which was unrelated to their app) but it was a very helpful step!
Works as intended, support is responsive and quick to address concerns as well as modify the app as I needed! Thanks :)
The app works very well. The support is also excellent. Needed a customization - Brian responded very fast and professional.
Pretty good support. I typically prefer a live chat option, but Brian helped me out over email and fixed the issue I was having
A great app! Very quick and good service if you need any help!
just set and looks great ! recommended app !! you worth it ! wish it makes better and better
Great app, and specially awesome Support, Would definitely recommend this, Got both the Quick view and Add to cart, had some issues but the Support fixed it quickly for me!
Would recommend to a friend as well as putting it on our other sites. Contacted support about a question, and Brian responded back. My problem was not with the app, but he went the extra mile and solved my problem. Anything that I can use developed by this company is the first apps I will look for. thanks again Brian
It works great! Not complicated to install and setup and it does the job! Super recommend it!
Great App, zero installation, worked straight out of the box. I wanted it disabled on mobiles and Brian at Secomapp had it done in one working day. This is the kind of experience I want from using an app..
Excellent and easy to use. Would definitely recommend it!
Very good app! I've tried other similar but this one is the one to stay. I had some issues translating it to the new theme to my store, but support people fixted right away. Highly reccomend!
Edited review: After quite some time, we did manage to get back in touch and make the needed adjustments to our page. Thank you for your resolution. We have had this app installed for a while now and we are having alignment issues on the site. The "quick view" buttons are not properly aligned on the photos. I have emailed customer service several times and have NEVER gotten so much as a single response. While the product seems like a great idea, there is literally NO customer service.
Easy to use, to install, great customer service, 5***** Thanks. Claude L. High End Bike Discount
I don't spend a lot of time writing reviews of apps, but Louis Tong of Secomapp provides absolutely incredible customer service. When you ask a question he never says he will see what he can do, He always says he will fix the issue and he always does. If only the rest of the software world could have this type of work ethic. The Secomapp products are great, but the customer service is what I am truly impressed by. Dave Niles Canadian Aviation Publishing
very useful and easy to install! Love how I can customize the buttons and font color as well
Secomapp has great apps, and customer service is fantastic. Highly recommend.
