islamitischekleding.nl

great!

very good!

1 word! Adarsh is just more than 5 stars worth! And the app is 5 stars!!!!

Unfortunately, we are experiencing issues with the pop-up during Black Friday, and the first-line support team doesn’t seem willing to fully understand the problem or take the time to resolve it. It’s been over 48 hours, and all we’ve heard so far is: “Yes, the pop-up appears.” We are already aware that the pop-up appears, but what we need is an analysis of *why* it is showing up more than 1,000 times with a 0% subscription rate. Additionally, we are receiving emails from customers reporting errors after signing in. Could someone from the complaints department please review this ticket?

The App works amazing good en more over the support team is super! Helen helped me so much, quick and good!

@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn! . I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages. The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation. . During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue. It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company. In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly. Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users. I hope this review will bring an urgent change.

Hi, Faced problems installing it. When installed this does not work well. Heatmap does not show up. Waiting now for 10 days after my third ticket asking for support. Their answer is as follow: Ceri replied Jan 18, 2:31pm Hi there, This is C***, developer at Lucky Orange. I apologize you are running into issues with our software. I am reaching out to let you know we have been brought up to speed on this ticket and will be in touch as soon as possible with more information. We appreciate your patience and have a great day! Thanks, C*** Very poor support, waist of time and money.

App is working perfectly! most important is the support! they are beyond amazing. They are quick and really knowing their work very well.

I am very statisfied with the app which is using google translation AI. And also very statsfied with the support. Especially from Susanne! She understand that when she is not able to help, she has to direct the issue to the dev. team. Also the team gives real time support without having to wait to long. Just Amazing. Thank you so much Susanne!

This app is like a magic box and this customer service (Dominic) is like magican! I cannot work anymore withour this App. Just amazing for an amazing price! I love it!!!