Franklin
France
Reviews (6)
Très bonne expérience avec Review Collect depuis sa mise en place. L’outil est simple d’utilisation, intuitif et nous a permis d’augmenter significativement notre volume d’avis. L’accompagnement est également un vrai point fort : l’équipe est disponible, réactive et toujours à l’écoute pour optimiser les performances de collecte !
This App has been very useful to understand our customers behavior on our website. Analytics are very well detailed. It really helped us out to improve the CRO !
Developer reply ·
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your customer experience and conversion rate. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Justin from Lucky Orange
Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !
So far everything is perfect, Charlotte has personalised our entire referral page. We are now waiting for our customers to share the offer :)
Developer reply ·
Thanks for your review and for trying Conjured Referrals!
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan. Don't go to this app if you don't have $500 to put in per month.
Developer reply ·
Thank you for taking the time to leave a review. Please know we completely understand your frustration. We always try to ensure a business is on their 'right fit' plan -- meaning how much you're paying aligns with the services you're receiving and what your business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business; however, we understand that it doesn't work for everyone. P
Meilleur helpdesk pour des PME/start-up e-commerce. Bien que les features ne rivalisent pas encore assez avec celles proposées par Zendesk (sur le live-chat notamment), je note énormément de points positifs : - Service-clients disponible - Plusieurs intégrations très simples à mettre en place (shopify, recharge, aircall) - tarification par nombre de tickets - un outil très complet (macro, rules, csat notification, dashboard, vues). Je recommande.
