Top Nutrition and Fitness

Been working with them for almost 6 months now. Great campaigns and email flows, edits made quickly, campaigns made quickly and most importantly great results from them! Such an affordable way to get all your email marketing delegated I am only disappointed I didn’t know about them sooner!

We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is. For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations. Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store. Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.

great and fast support - easy to use app

Very impressive results from a totally new approach to discounting. The AI personalization truly surprised me — we were able to boost conversions with new customers without relying on blanket discounts or slashing margins. It’s a smarter, more sustainable way to run promotions, and the support team has been outstanding every step of the way. You can get a lot more from personalizing sales than I ever thought possible! Totally worth the cost honestly I’m surprised they’re not charging way more!

Great app that has shown returns! Recovered a decent amount of abandoned checkouts and if there were any issues they reply very fast! Also a bonus of having this app is that you learn about certain questions your customers might have about your store or reservations they might have about ordering (example shipping prices too high etc). Overall works great to recover carts + can offer additional insights on WHY customers might not convert!

great app I love the look of the polaroid swatches. Also customer service in live chat is super fast very impressed. Overall very satisfied with this app

great app great returns and fast response for questions

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

DO NOT GET THIS APP!!!!! I NEVER HAD PROBLEMS WITH MAILCHIMP I migrated to this app when they stopped the shopify integration and now SO MANY of my subscribers don't get the emails and these are subscribers who even put our emails in their VIP list. Not only do they not get the emails but they don't even go to their JUNK OR SPAM HORRIBLE AND THIS HAS HAPPENED MANY TIMES AND THE SUPPORT HAS NOT BEEN ABLE TO FIX IT - DO NOT GET THIS APP - ALSO I ONLY SEND ABOUT 1 EMAIL PER WEEK (not everyday like some websites)

got the free version to test out and was really close to the limit (so obviously my clients were happy I had this and were using it) I updated the app and also have reached out to support a few times and they answer RIGHT AWAY and get things fixed exactly the way I wanted super quickly. Very very happy! Highly recommend 10/10

works great and easy to set up! have gotten a lot of email signups since installing privy - definitely more than I thought I would!!