Six Scents
United States
Reviews (5)
Essential for our consumer goods business, and has been making us additional revenue since installing. Ezra Firestone is a good man!!
Developer reply ·
Hey Six Scents! Thank you for taking the time to leave us a review. Stoked to hear the app is generating extra revenue. That's exactly why we built it. If you need anything, please reach out. - Team Zipify
Great app! Just to be able to collect birthdays on one's Order Confirm page is a God send as it is nearly impossible to get that info on Shopify (unless you program HTML)
So far so good and very responsive customer service that helped me out straight away when I hit a jam. Impressive!
Developer reply ·
Thanks for the encouraging feedback — it motivates us to keep improving! Best regards, Kaktus Team.
Great but EVERY DAY I have Nigerian scammers chatting with our team through the app and no way to stop them and more scammers than customers. You've got to do something about this annoying distraction or I'm switching!!
Developer reply ·
Hi there, Six Scents. Thanks for taking the time to leave us a review for Shopify Inbox. We're sorry to hear that you've been receiving spam messages through your Live Chat. This is an issue with many live chatting programs out there (even our support team gets loads of spam messaging everyday), so having tools in place to help mitigate the impact of this spam is important. A tool such as a spam filter has long been requested, so I'm happy to pass your review here to the Inbox Team to serve as another example of why such a filter would be valuable. For now, when these spam messages come in, you can click the red '!' that appears in the top right of the chat to block the user and prevent them from reaching out again. -Imogen, Shopify Support
Very simply, native Shopify reports are next to worthless. If you really want to see patterns in your data, you need to examine it from multiple angles and RP gives you that. Further the customer service is awesome, there was a report I wasn't able to find to help me determine which HOURS of the day I make the most sales (to help shape my digital ads), and within 5 minutes a rep not only responded in the middle of the night but custom set up the report for me. That's service!! Well-done! RP is a critical tool in my arsenal
