← Merchants

Mack & Rex

United States

Reviews (5)

★★★★★
Shopify

VERY RESPONSIVE! In all the times I've needed to reach out. there's always been someone available in chat, with a happy attitude, and willing to help. Really liking that they are always there to help when we need it! The software itself has a lot of strengths, very easy to use.

on QuickSync: Etsy Integration · About 2 months using the app
★★★★★
Shopify

telling them

Developer reply ·

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves! I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly. Rest assured that we will try our best to be a better assistant to you every day! Have a nice day! Hakari - PageFly Team

on PageFly ✦ AI Page Builder · 3 months using the app
★★★★★
Shopify

FAST Customer service! App is also really easy to set up!

on AfterShip Returns & Exchanges · About 19 hours using the app
★★★★★
Shopify

I jumped onto the chat, not knowing what sort of tech support I would receive and needed advice on what changes I could make to my store. I knew we needed to make some changes, but I didn't know what changes would be the best for my store. Luckily I got ASH! Ash explained the changes, what they would do, and where to set them. Ash also sent training videos so I had a great starting point. Then he went above and beyond made those changes for me (with my permission of course!) It's nice to see a tech company that's interested in my success as a business. Ash definitely made all the difference for us today, and saved us a ton of time! Thank you Ash!!

Developer reply ·

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

on ReConvert post purchase upsell · 4 months using the app
★★★★★
Shopify

I’M PICKY - I’ve worked in the tech industry for 15 years, and have also coached or owned multiple businesses. So far this is my favorite Shopify App to date. It’s easy to implement, easy to use, and the information you get from it is invaluable. I’ve been trying to increase conversion on my website - we have tons of visitors, but not high enough conversion. I instantly picked out 4-5 areas that weren’t ‘user friendly’ for our customers. Great job on the app you guys. I’ve started the monthly subscription, totally worth the money (Nobody asked me to write a review. I want to make that clear so you know can trust this review.)

on Propel Replay, Survey, Heatmap · 2 days using the app