Laflore Paris
United States
Reviews (11)
Amazing app. We are happy to work work with this guys. Support is amazing. Always help us with some staff. Thank you very much! Highly recommend.
We have just started using it, but the customer support is amazing, they helped in a minutes, looks good, easy to implement and customize.
Developer reply ·
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Unfortunately, we running into many bugs and support is not attentive in helping us solving it
Developer reply ·
Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your frustration. ➝ We have mostly resolved the issues you reported timely and haven't taken longer time in the resolve. The pending thing is waiting for the third-party app integration with your Look Return app and we are ready for it from our side and have suggested the necessary steps to follow for the integration. ➝ We hope to complete the integration soon if their support team coordinates with us and you enjoy the full functionality of our app.
Very user friendly app, we did several Live show so far and they all went smoothly. Very easy to use and responsive support
Developer reply ·
We are truly grateful for your wonderful review and recommendation! 😍 😇 May your streaming experience be filled with joy and satisfaction! Happy streaming!!!
Amazing app, amazing support!
The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.
Great app and great support, any problem that had was quickly answered. Big affect on the user experience
Developer reply ·
Thank you very much! We're glad you are having a great experience with our app. If there is anything else we can help with or improve upon, please let us know.
We were excited to find this app, started setting it up but their preview link doesn't work so we can't move forward, We tried several times to reach support, no one answers. Disappointing customer service
Developer reply ·
So sorry to hear you've had a bit of trouble! It appears that you've contacted us outside our normal business hours of 8am - 4pm PT Monday - Friday. Our team has responded to your messages, and we can certainly help you get your desired result, even if we're not online simultaneously. We need clarification from you on a few points before we proceed, so please review the latest messages from our Customer Success team. Thanks! 😄
Great customer support, and really easy to use! Also offering their own suggestions regarding style to make your design better! Truly recommended!
We received a great support from June Nguyen who was very responsive and efficient, with the help of their dev Tien Hoang Van we were able to test and implement the app very fast. The small problems we encountered were also fixed instantly.
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!
Positive experience so far. Easy to use, lots of resources, and very helpful support! I would recommend it to any business owner who is looking to improve their customer support.
