FFS Beauty

Amazing support! Helped fixed the issue we were having quickly and effectively. Thanks again

A True Game-Changer for Our Brand We made the switch to Appbrew after running our mobile app on Tapcart’s enterprise plan, and honestly, we haven’t looked back since. As a fast-paced ecommerce brand with high expectations for performance and service, we needed a partner who could keep up with our ambitions and actually help us convert. Appbrew has more than delivered. From day one, their team has been incredibly responsive, proactive, and genuinely invested in our success. Every question has been answered promptly. Every new idea we’ve thrown at them has been welcomed with thoughtful feedback or a solution. It’s the kind of support you hope for but rarely get, especially compared to our previous experience, where platform limitations and sluggish support often held us back. But what really sets Appbrew apart is the functionality and performance of the app itself. Since migrating over, we’ve seen a noticeable lift in our mobile app conversions, not just more users buying, but higher average order values too. The app feels faster, the customer experience is smoother, and the custom features we’ve been able to implement are already driving tangible results. As a brand, we put a lot of effort into every touchpoint, from packaging to post-purchase, so having an app that reflects that same level of polish and performance is essential. Appbrew gets that. They understand what it means to be brand-first, and they’ve helped us bring our vision to life without compromise. One of the biggest advantages for us has been the flexibility of the platform. Tapcart felt too restrictive and too templated, fine if you’re just getting started, but limiting when you need to differentiate. With Appbrew, we’ve had much more creative control and the ability to customise the experience to truly match our brand and our customers’ expectations. If you're considering building or upgrading your mobile app, we couldn’t recommend Appbrew more highly. We’ve already committed to doing a full video testimonial, simply because we believe in what they’re doing and we’re happy to shout about it. It’s rare to find a tech partner that combines both world-class functionality with world-class service, but Appbrew is exactly that. Thank you to the entire team, your support has been a game-changer for us. We’re excited to keep growing together and seeing what’s next! Des McManus FFS Beauty (UK)

These guys have been fantastic to help integrate our shoppable videos on to our product pages. Plus the ability to broadcast on our site, across multiple platforms and now our app has been fantastic.

Support from OwnBase has been oustanding. We have recently started work on our TikTok store and they have been amazingly quick to respond to our support queries. We have had a couple of feature requests to improve the visibility of orders in Shopify and they have been really receptive to implementing those. TikTok isnt easy but Ownbase makes it that much easier. Update - couple of months in and support continues to be really high level. Feature requests are being actioned and app is being improved at a decent cadence.

It works as intended, and support are incredibly fast to respond to any issues and even faster to resolve them, specifically Mina is very helpful.

Really impressed so far. We have integrated with Amazon and Ebay and those have both been absolutely seamless, orders came in with no in issues at all. We have tried 3rd party shopify integration apps previously with decidely mixed results, the Salestio experience has been a revelation. There is always room for improvement, in our case around notes and note_attributes for channel order_ids, developer is really responsive and has been discussing what is required. One area for improvement for us would be Amazon Customisation orders, again the developer is engaged on this and hopefully we can collaborate on a solution.

Great app with a quick setup time and lots of customization. Customer service members go above and beyond to get you set up, answer any questions and resolve your issues and also take on board improvements. Emailing support is quick and efficient when migrating data.

Edit Order is absolutely fundamental to our workflow. It just works, cant recall a single issue. Obviosuly Shopify should handle this natively, but that applies to about a 1000 other things, once you accept it doesnt - just install Edit Order and get on with running your store

Haven't used the app yet had to contact the customer services team to disable the review limit and remove their logo watermark both of which are free features, I'm not sure why they were not enabled by default. Once done I'm then asked to leave a review, seems like an elaborate scheme to get 5-star reviews.

We had some initial complications with the integration of recharge regarding the automatic discount code being applied to subscriptions. However, this was resolved with the help of Derek our Customer Success Manager when he went above and beyond to get any problems we faced resolved and make sure everything ran smoothly thereafter. Since then we have had over £4000 worth of referral sales using Referral Candy. There's no surprise that this brilliant app has a great team behind it I would highly recommend using this app.