Kim'C Market

Working with Tim and the team has been such a great time! Especially for the custom work that we had done, and even for the regular support—both the quality and the speed of the support was awesome!

Since none of us have control over how the courier service handles our products, SavedBy has been super helpful, especially with product/order replacements and covering full refunds if the customer claim qualifies. The team is also readily available to respond, I always hear back within the hour. Thanks to SavedBy, we've saved many headaches and retained happy customers.

Super Helpful! The support team replies to me impressively fast and the data report they pull up is accurate.

No way to find unoptimized images unless you reach out for support. Also, users can't type in the page number to locate a certain page while optimizing images.

I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly. The onboarding team was attentive and very supportive during the learning and transition period. I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.

The support team is quick to respond and look further into ways to finding a solution if there are any glitches.

I'm still figuring this app out, but with the help of the team, especially Parminder I was provided a step-by-step explanation with quick responses. I trust that we are being taken care of.