Erin.Lane Bags

This app is great for allowing an infinite number of combinations on products. The only complaint I have is how that data is translated on the back end in packing slips or receipts. It is not always easy for people to understand, and can be frustrating to make sure you get the right thing depending on how the options are laid out on the packing slip. Support is great and responsive, and the interface is easy to set up. If you do get suck and support is offline, the help documents and videos have been able to fill the gap when needed for me. I haven't come across something I couldn't do with a little support and the help documents.

Saw a video of this app when trying to set up my GTM, and was super overwhelmed, found the app, installed and had my GTM installed on every page in just a few minutes. So far, this seems very helpful and like the best way to install GTM if you are not a person who codes.

This App is really versatile. The customization of the look of the widgets isn't the best, but this does what it needs to do. I have a complicated product set up that we also wanted to offer bulk discounts, and with a little trial with chat support, I was able to come to a solution that will work both visually and functionally. This will give my customers the options they want and the incentive to increase their order value as well. Chat support is very responsive and I have been able to do use this app in several ways without adding to my Shopify monthly bill which is always ideal.

I am using this app to liquidate older inventory. This app made doing so very easy. It allowed me to create static bundles for me sell and instead of having to rephotograph everything, there is a list of the items included with the product shots in the listing. When I had a few logistical questions, the chat support was very responsive and extremely knowledgeable looking into my questions and getting clarifications for me. When I made the bundles I listed them, and as they sold, the best feature was that if a bundle could be made multiple times instead of being a one of a kind thing, that I could not see because I did it manually, the system pulled the inventory allowing me to make a sale that I would have made regularly. I also like that I can combine a bundle with free shipping inside the app, so that if someone purchases something else it does not affect the shipping of that other item with the bundle. The only super knitpicky thing is that when the bundle sells, it lists each individual item on the packing slip. That wasn't terrible, it was just not how I expected to see the items listed. It was still just fine and worked exactly as I needed/wanted it to. Very happy with this app and how it works.

I have been using Judge.me for years. I have always gotten amazing customer service from adding features, to helping me lay out and expand my reviews online to help with all kinds of things. When I needed to be able to move some widgets around, and couldn't figure it out, Claudio did an excellent job helping me and found a duplicated piece of code was keeping me from being able to move block on my template. He was very knowledgeable and helpful! The support is super responsive and I have never had an issue getting the features or help I need in a timely manner.

I switched to Apptile from another app company, and have been impressed with the customization of the app, how attentive the support is and how seamlessly they were able to transition my app quickly. The team is very knowledgeable, and having spoken to the co-founder several times, including for my discovery call, I feel very confident with the switch. The team is wonderful and this feels more like a platform that is dedicated to my success without charging me for that success. Very hopeful and excited to kick off the holiday season with my new app on Apptile.

I have been using CommentSold for live selling and as an app for years. Since CommentSold and Shopify are breaking up, I spent a lot of time researching alternatives. I had several calls with the Vajro team and asked approximately 1000000 questions. Not only was the team knowledgeable and took the time to demo all of the features, they answered all of my questions and followed up with me as well. When I decided to go with Vajro, the transition was super simple. They helped me to pick the best level of service for my company as well as walked me through getting all my developer account up to date and current. The team at Vajro is unmated and super helpful. I am super excited to move my business forward with all their integrations with so many other Shopify Apps as well as making it easier for me to reach my customers and convert sales!

Super easy to use. Pretty much a set it and forget it app. When needed, support is quick and helpful. My customers love the rewards. When I had a question about the program (I have a legacy plan so I wanted to check to make sure everything was working.) Lisa took my question and forwarded it to Lynn. I was told it could take 24 hours to respond. Totally cool. Instead it was like 34 minutes. Lynn clarified all of my questions. Not only that, instead of upselling me, she assured me that I have all the features that I want and need in my legacy program. Amazing customer service all around.

Ben is my account manager and is wonderful. I often forget I am running ads, and he checks in with me to make sure that they are preforming the best they can whether that means a new ad set or a new targeting set, he is always checking to make sure my ROI is amazing. I am very happy with this service and will use it for the foreseeable future.