ProHorse
Australia
Reviews (10)
I HIGHLY RECOMMEND This app. They go above and beyond to make sure you are successful and understand the reports. I need help with the financial part of running the business (the most important part). Lebesque setup a call with me to show me the exact areas I should focus on and how to set up my ads. If you want to know your CAC and exact numbers with the click of a button, this app is for you :)
Developer reply ·
Making sure you are successful and truly understand your reports is our top priority. We're so glad that our call helped you focus on the important financial areas for your business!
Ive had a great experience using starhipit until recently. I change warehouse location and had to make the new location the parent account. Orders are not importing since then and I still don't have a resolution weeks later. They tell me to contact shopify even though starshipit is the problem this has now been resolved - im happy with the app and customer service received over the phone
Developer reply ·
Glad we were able to get to the bottom of your issue and get it resolved for you! Thanks so much for the review!
Im a very long time paying customer. App used to be great with good customer service. However it 'breaks' once per month lately. No orders have been emailed to our vendors for 5 days and still no help from customer service. Im trying to find a new app today
App does EXACTLY what I needed without extra webhooks or previous coding knowledge. Customer service is fast and very friendly. highly recommend for anyone looking to automate and optimize their business. (I use another app orderly emails to design my emails)
highly recommend!! I had some customization requests and they attended to everything immediately. Very friendly customer service and affordable app
WARNING! you wont be able to use discount codes in your store at all if you use this app. I emailed customer service and they blamed the issue on shopify. I contacted shopify support and they confirmed its THIS app causing the issue.
Developer reply ·
Thank you for the feedback. This is the sequence of the events: - You contacted us in regards to discount codes. - We had replied to you that if the products were under discount by the app, it will disable to discount codes. - You asked us an additional question that if the quantity purchased does not qualify for a discount can the discount code be applied in which in this case, the answer is yes. - After testing (we had video recorded it as well), we realize that even disabling the codes, the discount code could not be used at your store. We then proceeded to advise you to inquire this to Shopify. - The answer that Shopify given in which you had provided the screenshot is the same as our first answer that we had provided but you did not provide us with the original question. - Therefore we had reopen the case with Shopify to seek clarification and is currently pending for their reply.
App doesnt show up in our store, we have emailed customer service 10 times. The only response we get is that we need to reinstall the app (which we have done already) and that the code is not showing up in our theme. We use a shopify theme and they tell us we need to fix our code? All other apps works in our store just fine
Developer reply ·
Hi there, thanks for your feedback! Yuno and Jordan from our support team have reached out and ensured your promotions are up and running. We'll continue to follow up to make sure everything is running smoothly! Thank you for being a Justuno customer 😃
like the app. keeps returns organised. but got annoying 'leave 5-star review' reminder at the top of page all the time.
LOVE it. got lots of reviews straight away. Thank you reputon customer reviews app. a must for every store owner
Developer reply ·
Thanks for the review! We hope the Reputon will grow your ratings in no time!
Useability: my conversion rate went from 1.12% to 2.5% - I just doubled my business with this app. Support: Had an issue with the app, customer service fixed in within 24 hours. Very happy
Developer reply ·
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any assistance!
