KOOMPLIMENTS

Elle n'est pas multilingue et impossible à traduire avec une application de traduction tierce, et la version gratuite ne permet pas de modifier les JS avancés, de coup les phrases du backend restent en anglais par défaut. Et le service clientèle met beaucoup de temps à répondre.

TRANSLATION ERROR IN THE BANNER ALL THE TIME! A TRANSLATION FROM LAST MONTH ABOUT AN ALREADY PAST PROMOTION SUDDENLY APPEARS IN THE TOP BANNER Of all the opinions that I have been able to provide about applications, this is going to be the first about the poor Customer Service... I explain to him that I have some "hreflang" and canonical errors that I can't solve, I show him a screenshot ... and the person from Hextom just tells me, I literally quote her message: "I believe this should be removed. The canonical is not needed if you have reflang" And it is over! nor how I do it, nor that they are going to do it ... the minimum effort and the worst thing is that she says "I believe is ..." sorry? tell me something that you are sure of! that for that you are the technical support of the application! That only prolongs the messages because I will have to respond: "and how do I delete it?" Can you confirm with someone on your team that this is really what needs to be removed and how? We have already done many manual translations and wanted to know if it worked well before to update the payment plan, but the truth ... I do not know what to do.

I have contacted the technical service and it has been fast, Sanya has been able to give me explanatory answers with creeshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish "newsletter subscribers" from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other)....

Surprisingly, when you are taking time to make the setting of the application ... they are the ones who write to you by chat about if you have any issue !! wow! just at the time I was going to do it. They carry out tests with you to see if everything works well and to do the necessary modifications and very quickly!

After testing the application for a few days at the moment I can say that it is very easy to integrate and effective. In addition, the Judge.me team is very quick to solve any problem and respond by chat, which is much appreciated and helpful.

After months with this application ... my verdict is: ineffective service WITH HUGE ERRORS You can find that your website shows the word "SEXTOYS" and you don't realize it until a relative of yours tells you ... (and no, there are no sexual content products on the website) I've been with this application for a few months and now I'm definitely going to switch it as soon as I can. Firstly, they don't add "reflang" tags by default, which is very important for international SEO (and especially if your target multilingual country). SEMrush helps you detect this error ... because GTranslate already told you that it even says "no need" (that answer is unproductive) Second and WORST: I find a bad and unpleasant translation made with the word "sextoys". I contact them, and they tell me that it is because the option "centralized system" activated by default appears, and that activating it will no longer cause such rare translations (they are translations made by other people with the same Gtranslate application and that serve as a basis data for the Gtranslate application). Come on ... someone with a bad idea set about doing those kinds of translations that really are not, and thus affect the entire network of websites with GTranslate. Imagine .... because the word translated "sextoys" was ... PRODUCTS. So,... PRODUCTS = SEXTOYS