DermStreet
United States
Reviews (7)
Solid, robust upsell platform implementation was super easy, especially with a dedicated, hands-on after hours support from Hamish. He is smart, did the work to understand how to optimize all conversions across the board, did the implementation. Revenue on upsells are up by 30% approximately.
Lisa from customer service was outstanding in helping me. The site is very easy to use, and modify.
Developer reply ·
Hey DermStreet team, Thank you so much for the kind words! We're thrilled to hear that Lisa made such a positive impact on your experience. We're really glad the app continues to feel intuitive and easy to manage for you after two years. That's exactly what we're going for. Thanks for being such a great part of the Smile.io community! 💛 The Smile.io Team
The helpful insights are super easy to use for our customer support agents, and this gave us a great grip on fraudulent orders. We were able to literally get rid of all our return and replacement abusers.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve!
This app can do what 10 apps combined can do. Their customer support is really amazing. It's easy to use as well.