Sassy Spirit and Design
United States
Reviews (7)
Fast service and easy to use app! Thank you!
*Updated 4/6/26 We have had to remove this app as it continues to pose issues for us in several ways. After waiting about 6 months for the tech support to help fix their issues, it's been left unresolved so we we will be using a new app going forward. Issues experienced were with their uploader. Our clients would upload files and we wouldn't get them. Sometimes they did come through, sometimes they didn't. 6 months of sharing the issue and it's been 6 months of not fixing. We have tried to add new apps just for the upload feature because their options feature works good, but their app blocks the ability of other apps so we must remove this one. Great Product and responsive assistance. Julie helped me remove branding and also adjust color of the features. Appreciate the quick help
Developer reply ·
Hi there, We’re really sorry for your experience, and especially that this issue went on for so long. Just to clarify, we didn’t ignore this at any point. Each time you reported it, we did investigate and followed up for more details (like access to affected orders or how customers uploaded files), since we weren’t able to consistently reproduce the issue on our side. In cases like this, we do rely on additional information to pinpoint the root cause. That said, we completely understand how frustrating this must have been, and we’re sorry we couldn’t resolve it in time for you. If you’re open to it, we’d really appreciate another chance to look into this again and make things right. Thanks again for your feedback - it really means a lot to us. Best, OPTIS team
*Edited* Whatever updates have been made and messed up everything and been a MAJOR source of frustration. I have been on chat with support countless times, they gain collaborator access to "fix" the issue, it doesn't get fixed. My clients are still bombarding me with messages asking why they can't redeem their points and I'm seriously fed up. Do not recommend at all. It WAS working fine... It's awful now. Our clients have really enjoyed earning rewards when shopping with us. Arianne was very helpful when I reached out to inquire about why some accounts were not earning their points and it was very quickly fixed! I was very impressed with their quick response and helping me change my settings. Highly Recommend
Developer reply ·
Awesome! Thank you for sharing your experience. Your satisfaction is our top priority, and we're here to help anytime. Thanks for recommending us! 😊 - Kevin & Rivo Team
1st off... Justin is amazing in so many ways - inventive time saving products, top notch customer service, and serious dedication to making this app the best. 2nd is Jasmine who has been phenomenal in helping us get this app set up to it's max potential! Wonderful team of support and this app is a major game changer for me and my clients. Highly recommend
This Gang Sheet Builder has been a game changer for our business. With this tool, our customers are able to easily upload their own images, or browse through our collection of available designs, and create their own gang sheets to submit for printing. We've been using this builder for over 6 months now and have been very happy with the results. We get high quality downloads AND support staff is extremely helpful if ever needed. Highly recommend
worked perfectly. Exactly what I was looking for! Easy to install and to use! Thankful to have this feature
