RT: Terms and Conditions Box
by RoarTheme · launched
View in Shopify App Store ↗Reviews (376)
easy to set up and the app walks you through the entire process!
This app worked great... up until recently, when it completely vanished from my cart/storefront and refused to return no matter what I did. None of my settings were changed, and a different app worked perfectly first go, but I preferred this one because of the "add date of consent to order" feature. A store I'm friends with also failed to get the addon working. It seems the new install features just don't function with up-to-date themes. Getting support involves registering an entirely separate account, which I'm not willing to do. Maybe avoid this one til they push a fix.
The app support person (Hizu) was very helpful in solving an issue we were experiencing. The app was back to working well in no time at all.
Funcionaba perfecto, pero de un momento a otro, dejó de servir como debería. A veces se activa y a veces no.
Simple and functional. Make sure to set the shopping cart to page view and not sliding drawer view to force users to check the box in the cart.
No chat support, forced to make an account to get support. Adds a very intrusive pop up and does onto add a simple checkbox to the cart page. We liked the options it has but this will not help us as a popup on cart is instant conversion killer. Would have love to get it to work but support is unreachable unless you give them data.
Been using the app for a few years and there have been very few hiccups, and when there are--the customer service team is very helpful.
Applications that are very easy to set up and use. I had a problem because it was possible to place an order without ticking the acceptance box, but Hizu quickly resolved the issue. Thanks again to him!
The T&C app allows customers to bypass acceptance of sites T&C before checkout. Opened ticket and never received a resoultion or response. Beaware. Removing app today.
Not good, better alternatives out there. App seems that it has been made only to promote themes made by this developer. Functionalities are very limited and you are blocked from accessing to customise the app, even within the theme developed by the same people. Brilliant idea to offer value for free turned into a very forced solution not worth your time that feels like nothing else but SPAM.
BEWARE: Because this is a free app, this developer does not offer much support. (We've had a simple case open for weeks and weeks now with no end in sight.)
Developer reply ·
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified. I would like to apologize for the issues you encountered while using this app. It is our responsibility to investigate and resolve any problems that arise. To avoid such occurrences in the future, I will be working with the Development team to improve our app and I am actively overseeing the training of our support team to elevate the quality of our support. I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them. We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.
Great! exactly what i wanted and easy to set up
Excellent app and great support from the RT team!
The primary purpose of this app is to advertise all of their other apps. The makes the app unpleasant and confusing to use. We would appreciate if shopify will not allow this behavior. Otherwise, if all vendors adopted this approach, the shopify system would significantly degrade
It was good at first but I’ve been trying to update my color from white to black since the beginning of January and it’s now February 18th with no update or fix… Very disappointing and unprofessional on your end.
