Efilters.ca

Early days as we just added it to our store today, but the initial supporton Live Chat was excellent.

Mailchimp has the potential to be a great tool but what a hassle to set up, and like another review, you have to watch your contacts list like a hawk. We have the opposite problem than another reviewer had - where Mailchimp is overriding Shopify subscriptions, so a client agrees to emails during the checkout process but Mailchimp codes them as non-subscribed pending a double opt-in, and it’s random. I’ve been on chat for days and they just talk nonsense about why. Most of the live chat agents don’t bother to understand your problem and just write some template answer that has nothing to do with your problem., and they send you links to articles to read. If I wanted to read an article, I wouldn’t be on live chat! The pre-built templates are cool and the AI features really helpful.The support over the phone is great and you can share your screen and have them walk you thru design & workflow. You have to pay the big bucks though to get phone support. So some really nice features and some not so nice, but man are the live chat agents a challenge!

The search feature is fantastic. Looks great and offers visitors lots of options. Support has been outstanding! Highly recommend.

We needed some help adding some code to our liquid.theme, in order for product reviews to show up in google search. Ivan Ong was amazing and super fast helping us with this. Really great support!

We use this app to help our customers with their Product search. It brings up a slew of Products just by typing in one word or letter! It is amazing and makes buying on our site much easier for our customers! Way to Go! We will highly recommend this to any online retailer on Shopify!