Notcoy
United States
Reviews (16)
Customers are receiving the wrong products even though our SKUs are mapped correctly and every product package has the correct barcode. This is a serious fulfillment issue that directly affects customer trust and creates additional costs for our business. What makes the situation worse is how difficult it is to reach Amazon support and get a meaningful investigation for such a critical problem. An app handling order fulfillment needs reliable SKU accuracy and accessible support when something goes wrong. Unfortunately, our experience with Amazon MCF has been extremely frustrating recently.
It's taking way too long to get simple support for the app. Installed the app 2 days ago, and I still have not been able to work with someone to integrate the app.
This app has been a great addition to our Shopify store. Setting up BOGO and free gift promotions was quick and straightforward, with no need for extra coding or theme changes. The customization options are flexible—we could easily create offers based on product tags and cart value, and the automatic add-to-cart function worked flawlessly. I also appreciate how smooth the scheduling feature is, which makes running seasonal promotions much easier. Overall, GoCart is powerful, easy to use, and integrates seamlessly with Shopify. Highly recommended!
Developer reply ·
Thank you for the wonderful feedback! 🌟 We’re glad GoCart made setting up promotions smooth and flexible for your store. Your recommendation means a lot, and we’ll keep working to make it even better. 🙌 - GoCart Team 🌟
We've had one of the best support experiences so far with Armex, thanks to Amy and the team. They are prompt, thorough in their explanations, and genuinely helpful. We were dealing with frustrating bot traffic, fake add-to-carts, and getting nowhere with Shopify's support. Armex was the only app that actually helped us resolve the issue. Not only did it work, but the team continues to provide fantastic support whenever we need it. Highly recommend both the app and the people behind it!
The UI of the app is very intuitive. The embeds work really fast, and the support is quick and very helpful!
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.
The UI of the app badges is fantastic and the support we received to install them was even better!
Quinn and Evelyn were fantastic support while setting up. It's a pretty smooth onboarding process and I love that they have a clean landing page design ready to go.
Developer reply ·
Thank you for your feedback! We're delighted to hear that Quinn and Evelyn provided fantastic support during your setup process. If you have any further questions or need assistance, feel free to reach out to us at support@bixgrow.com. We're here to help!
We had a GMC issue that we were struggling to figure out, but Sohil from the support team was able to guide us to set it up without any errors. Highly recommend this app as the support is very knowledgeable and helpful. Thanks again, Sohil!
Great for building a landing page that blends into your store theme. Support is quick and super helpful for any customizations.
Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.
Developer reply ·
Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.
Easy to set up and clean design. The team was also able to get an issue resolved in time. Works well with Shopify Markets now.
Fantastic app, intuitive and clean. The popup design is great and the support is one of the best I've experienced on Shopify.
Developer reply ·
Oh, wow - thank you so much for your high praise for our work. Our team is infinitely grateful for your kind words. So glad you find our support so helpful ❤️ We are here for whatever you need.
We've been using the app since a year now and the integration works great. Minor issues that needed to be sorted out but Todd from the team has helped us resolve it.
The UI of the dashboard is well designed and helps us track our Facebook and Google campaigns in one place. The team behind the app has been very supportive and provided clear insights to help us improve performance. Highly recommended especially if you're a growing business managing your own campaigns.
Developer reply ·
Providing clear insights from your unified campaign data is exactly what we aim for. Your high recommendation, especially to other growing businesses, means a lot to us!
We've tested every review app out here and nothing comes close to the ease of customization that Judge me offers. The paid plan is totally worth it and the customer service is the best I've received from any app on Shopify.
Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.
Developer reply ·
Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up and running as soon as possible. We're a small team, based in the UK, so our timezones may not always overlap - however, we're always here to help, and I can see Adam has resolved your stock location query - let us know if you need anything else!