Amazon MCF and Buy with Prime

It needs clear task tabs and less marketing

The app takes over the shipping profiles of ALL products, not just those synced to Amazon. We've lost a ton of shipping revenue from users selecting "Amazon Prime" free shipping, when that's not an option. Deleting the shipping profiles doesn't work, as they get reinserted within a day or two.

Funktioniert wie es soll, Support ist auch super. Sehr leicht anzuwenden!

Poor Job, every other button does somthing you dont accept, At least use a good designer to make the app

Open works. But it updates some incredibly incorrect inventory updates. I updated my products on Shopify and had them fully mapped, and the inventory still said 2950 units available 1 hour later, even though the real units available was 152... this is a HUGE difference.

Broken and doesn't work. Too bad. The idea is pretty great.

Overall it mostly works, but you have to monitor it constantly because it breaks a lot.

Love how easy it is to set up catalog items and sync products… great app!

We've been using this for a few months while we switched 3PL providers- customers love the fast shipping and since we already have inventory in Amazon its a no-brainer. We just added buy with prime and found our conversion rates improved due to the simplicity and speed that customers receive the orders. We are are not going back! Its important to note you don't pay amazon any fees other than fulfillment so it's actually cheaper than our regular 3PL for faster service.

We've been using this app to provide a smoother purchasing experience for eligible customers, and it's been a valuable addition to our store. The integration with Shopify is straightforward, and managing everything from the Shopify admin makes day-to-day operations much easier.

配送オプションのDelivery instructionsを選べないため、デフォルトの「無人配達(置き配)」になる。 これが原因でトラブルになったため、使用はやめました。

INDIA AMAZON STORE CONNECT OPTION NOT SHOWING

This app solved a few pain-points for us at once - namely allowing us to automate fulfillment while utilizing our Amazon FBA inventory to fulfill orders to our Shopify site. This simplified our inventory management strategy and saves us time. The Buy With Prime feature gets used by customers who want fast free shipping, and we've had a few comment to us how much they like that feature as it takes the guesswork out of when they will receive the item. It's fairly straight forward to set up and the MCF/BWP support is great.

Customers are receiving the wrong products even though our SKUs are mapped correctly and every product package has the correct barcode. This is a serious fulfillment issue that directly affects customer trust and creates additional costs for our business. What makes the situation worse is how difficult it is to reach Amazon support and get a meaningful investigation for such a critical problem. An app handling order fulfillment needs reliable SKU accuracy and accessible support when something goes wrong. Unfortunately, our experience with Amazon MCF has been extremely frustrating recently.

Amazon BWP is injecting a 'Amazon prime free shipping' line into my checkout, even though I have BWP turned off entirely. I have reached out to support twice, and I'm brushed off. Customers are able to checkout for free when they should be charged $7 for shipping, and I'm left covering this shipping cost.

the help was great, however it was frustrating because i could no upload screen shots - but i was able to get done what i had set out to accomplish. Dimple and Daniel were wonderful but i lost the chat with Daniel and could not get back in

Awesome support!

The customer support is horrible

Worst application, simple does not works, Amazon support is useless.

MCF / Buy with Prime has saved my life as a business owner who is too busy to pack orders for my website. The product catalog syncs seamlessly. We have it running in the US and now we just launched MCF Canada and this is the best thing to have ever happened for our business. Thank you Wayne and team for serving us. LOVE IT!

Worked as intended. I was enrolled in a pilot to test additional features and the onboarding and communication was great and responsive.

At first, we struggled to get the app working and installed and uninstalled it a few times. But once we followed the basic setup instructions properly, it worked flawlessly. Previously, we were manually entering order details to fulfil orders through Amazon MCF. Now, every time we get an order in the UK or the US, we just click a button in Shopify. It has completely changed our workflow and allowed us to focus on growing the business instead of managing fulfilment. We were even thinking about setting up our own warehouse, but now 90% of our shipments go through Amazon services via this app.

Isn't working anymore.

The app is currently unusable. It is stuck indefinitely on "Loading catalog data in progress." After inspecting the console, I found a major authentication flaw in your API connection: {"message":"1 validation error detected: Value null at 'shopifySessionToken' failed to satisfy constraint: Member must not be null"}. How is it possible that the session token is null when the connection is through Shopify's own platform? Furthermore, the API response confirms that the operation bulk_fulfillment_update for my domain (ayaecofashion.myshopify.com) does not exist. This lack of maintenance is directly affecting my sales and inventory management. Please address this backend failure immediately.

Why is shipping speed mapping not available?

I was excited about this app as it promised to simplify my fulfilment process. I’ve used MCF before and expected this to remove the need for manually entering customer details. Instead, orders are sent to Amazon but remain stuck in “processing” and never get fulfilled, an issue others have also raised. Seller Support has been extremely poor — a 45-minute investigation resulted in generic responses and no resolution.

i believe it's just for US market, not Canada.

I was really excited to use the MCF Fast Badge for my Shopify store, but at first it wouldn’t appear on my live product page—even though it showed correctly in preview. I tried everything: matching SKUs, checking inventory, adjusting permissions, reinstalling, and even having Shopify reindex the page. Nothing worked initially. However, Amazon has since fixed the issue, and the Fast Badge now displays perfectly on my site. Support was responsive throughout the process, and I appreciate that the team followed through and resolved it. The feature works exactly as promised and is a great addition for improving conversions. Very happy it’s functioning properly now. Highly recommend!

As with any Amazon's product, the support is awful. Currently the app is sending fulfillment requests to Amazon, but MCF does not accept requests, nor does it provide any notification updates or support options. Amazon seller central support asks for Amazon MCF order number to proceed, which I don't have because the requests are not being received by Amazon.

This required a bit of help from support but overall this will be much easier to manage, thanks to the Amazon team for maturing this from the widget code to this baked in shopify app! 5 stars

Outstanding support—truly one of the best experiences we've had! Thank you so much. We're proud to be 100% Amazon fans. As active sellers with a wide range of products, we're grateful to be part of the Amazon family!

Good support, fast and friendly

Amazon's Team is highly supportive and responsive. Learning some of the settings here and hiccups has been a challenge when the app was brand new but Amazon in typical fashion supported us and we are running smooth now. This app is highly beneficial to our company.

As the team behind windshieldwipers.com, we can confidently say that integrating the Amazon Multi-Channel Fulfillment (MCF) and Buy with Prime Shopify app has been an absolute game-changer for our business! The setup was incredibly straightforward, with a seamless three-step connection process that had us up and running in no time. The app automatically syncs our Shopify catalog, making product management a breeze. The Buy with Prime feature has elevated our customer experience to new heights. Offering fast, reliable Prime shipping has given us a competitive edge, and our customers love the smooth checkout process. We've noticed a significant boost in trust and conversions since implementing it. Plus, Amazon MCF has streamlined our fulfillment process, allowing us to focus on growing our business rather than worrying about logistics. The support team is top-notch, always ready to assist with any questions or issues. This app is a must-have for any Shopify store looking to scale efficiently and provide a premium shopping experience. We couldn't be happier with the results! Highly recommend to any e-commerce business aiming to level up!

This app is a great unified experience and makes it easy to manage everything regarding buy with prime.

Great app! Works like a champ

The new MCF/BWP has been a huge game changer for product management, customer experience and order conversion rate.

These are my thoughts on Amazon's warehousing and shipping plugin for Shopify. I've been using it for about a week or so. I have around 10 products on Amazon, which is fine. However, when people purchase a product on our website, the shipping cost, for a $20 to $40 product, runs about $9. That's pickpack shipping, maybe a bit over $9. Now, here's the big problem besides the fact that low-cost items are really bad to ship through this MCF program. The main issue is that on your own website, you have a variety of products. Sometimes people will buy two of one product, three of another, and four of a fourth. So you might have four different products in the shopping cart. When it's sent to Amazon, instead of picking, packing, and shipping all four in one package, they might ship the four items in four different packages. This costs you four different shipping amounts. Rather than saving on shipping like a normal pickpack shipping warehouse would do, with Amazon you can't save on shipping. They will ship it out, but they will charge you shipping for each product. It's kind of horrible. If a customer orders 10 products, Amazon could split that into four different packages and you'll pay for the four different charges on shipping. Instead of one box with all 10 products, you're now paying four different shipping charges for the one order. It's pretty crazy. If you sell one product on Shopify that's over $40 and have it in Amazon for over $40 too, then you might be okay for one product. But if people buy in bulk from you, you'll be eaten alive by the charges that come with pickpack shipping. If they split up the shipment into two or three shipments, you'll pay for two or three separate shipments. I'm learning that it's not cost-effective if you have lots of products on your website and ask Amazon to ship a bundle of stuff because they'll separate it into different packages and you'll pay way more in shipping than if you did it in-house or had one warehouse where things get shipped from. Amazon is great for selling on Amazon because people like Prime. But it's horrible to use as a warehousing source because of the many multiple packages and fees associated with them that can be generated from a single order on your website. You have to be very careful what you use MCF for. If it's a pricey product over $40 and you only sell that one item, it might be fine. But if you're selling products between $2 to $20 or have lots of products and people typically buy several at once from your website, you won't be happy because Amazon can split those shipments up and you'll face many shipping fee costs eating away your profit. Initially, I thought this would be a life-saving, game-changing tool. But after using it for a week or two, I'm realizing I'm paying way too much in fees for packages sometimes split into multiple shipments. Lastly, there are times when people purchase four different products and Amazon only fulfills one of those products. On Shopify, I still have to manually fulfill the other three. Even if you have inventory in Amazon and there's no configuration in the app or on Amazon to tell them to do all or nothing. If they only have one product in their warehouses and can only ship that one product because Amazon splits up your inventory across different warehouses, they should at least inform you if they can't fulfill the whole order so you can decide whether to cancel or proceed with partial shipment. Shopify and Amazon's warehousing solution is very limited and costly. I don't recommend it if you have lots of products or many products under $20 because the overwhelming shipping charges will eat up any profit. Anyway, I hope Amazon gets this fixed or provides a way to have a solution that makes shipping multiple products through them profitable.

TOTAL SCAM DO NOT INSTALL! It's a way to steal your customers. Not only do they have no way to add your brand referral code (because why would I pay Amazon a referral fee when I'm using my own website to direct my own traffic- ARE YOU SERIOUS?!?!), customer service won't even let me request the feature. You are better off creating your own link with the brand referral code and adding it to your website, DO NOT LET THEM STEAL YOUR CUSTOMERS WITH THIS APP!

What a PAIN THE ASS, Yeah, and try getting tech support. I have yet to have had any luck with Amazon's tech support. Amazon is quick to charge money for the privilege of being on their platform, ignoring the fact that you are paying for that privilege. Trying to get support for their easy-to-integrate Buy With Prime (it isn't easy) is a trip through hell. I'm not sure if Amazon is trying to help Shopify store owners or just taking their money and abandoning them. I believe Amazon wants to take our money and leave us to figure out what's happening; why aren't the buttons showing up? Why aren't there blue checkmarks? I say this because their technical support SUCKS. Anyone with any sense should save their money, and not use Amazon.

We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS. The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team. In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output! We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience

PLEASE PLEASE PLEASE NO MATTER WHAT YOU DO DO NOT INSTALL THIS. IT DUPLICATED MY INVENTORY ON SHOPIFY AND EVEN NOW THAT IT IS UNINSTALLED IT IS STILL SHOWING IN MY BACKEND. What is worse is that now that ive unistalled it, it left the amazon inventory behind in a ghost warehouse. Luckily we have about 50 skus... so the cleanup will take time but not ruin us.

It was easy to set up on our site and works as intended. The Buy with Prime team has also been helpful with questions that came up during implementation. We like that it displays the expected delivery date to shoppers on our product pages. Since its implementation, we've noticed a conversion uplift on our site.

Once we connected this app and matched products, we were no longer able to create Draft orders in Shopify containing these products even though we had inventory in or non-Amazon location. For this reason we cannot use the app. Amazon support was lacking. The installation call was quick, but no testing was done.

Fake marketing to get your app installed with store.

Update: First test order arrived and glad to have the option fully live on our site. I cannot stress enough how helpful Amazon support was with this - great team at the Buy with Prime department. Original: Really easy to install and setup because our store already uses Amazon Seller Central for our inventory/fulfillment with Shopify and we have Amazon Pay. Had some technical hiccups but I got support right away and then it was good to go, excited to see the impact the Buy with Prime option will have on conversion - glad the app option is available now because it can get expensive having dev support customize an installation

Establishing trust with customers with an unknown brand is difficult. The reason I like Buy with Prime is that the Prime Badge is instantly recognizable. It puts customers minds at ease knowing that they will receive their items soon. And the return process through Amazon's fulfillment network makes things easy. The Amazon implementation team was very helpful in gettingmy website setup.

App version missed Amazon Reviews and Separate Cart features from Code version. Installation needs a new BWP account. Other than those, an ok app. Removed app and will not reinstall until those issues fixed.

This App is way better than manual installation Amazon first rolled out for Buy with Prime. Integrates well with the store, and is easier to control on a per-item basis. Also nice that we can see Prime activity in the same interface as our normal orders. Well done!

Nicely built. Very easy to integrate In less that 30 min its live and working. Settings and all easy to do and easy to understand. Enabling products to offer prime pretty easy and also has CSV option for bulk update which is great. Check out is happening on Shopify so it will track conversions with the marketing channels/Google analytics we are using which is a good thing.

This app is surprisingly easy to navigate! I have been selling with Amazon for 3 years and using the Buy with Prime Merchant Center (separate website) for up to 1 year. I am so happy that they created a Shopify App to help manage my orders easily. I had some trouble initially getting set up, but the Buy with Prime Support Team (separate website) helped resolve my issues quickly. This app gets 5 stars for being easy to use and for customer service resolving my problems quickly! Thank you, Amazon! I just know that my sales will increase!

Fantastic app and support from the Buy with Prime team. Excited to have this up and running on our site, I think it's a great value prop for customers with the guaranteed shipping times. Excited to see them add new features as time goes on!

Very easy setup and connection from our Amazon seller to our Shopify store. Our SKU's matched and things were up and running in no time. Buy with Prime button looks smooth. Had an issue with our bulk update file but the customer service team was quick to answer and provide us with a solution.

Did the beta bwp which worked well. They're having me transition over which has been a bit of a hassle and isn't showing up on my site yet. Giving it a day.

I ran into several roadblocks installing the Buy with Prime app in Shopify. Seller support was eventually able to whitelist my domain. I now have the Buy With Prime app connected to my Shopify store. Using the new Buy With Prime app within Shopify is a much better user experience than the previous way of managing BWP orders. There is no longer the need to copy code to your websites product listing to enable the BWP order button.

The integration process with our Amazon Seller account was easy, but we had trouble getting the Buy With Prime button to show up on our site. Support was super responsive in getting it fixed. Would definitely recommend for increasing conversions on your Shopify site.

We are super excited to join Amazon Buy with Prime to offer our customers a fast, reliable and payment system to purchase our jewelry. Buy with Prime was the right answer. The app was very simple to install and setup. Thank you Amazon!

Implementation was not difficult, and if it increases conversions then I am all for it. There are 2 main issues that I see right now: First, I wish there was better cart functionality so that our customers could purchase multiple products at the same time (even if it was limited to FBA items only). Unless I am missing something, I don't think that this is possible? Second, I wish that Buy with Prime was compatible with Zipify OCU. I feel like we are missing out on potential revenue there for all Buy with Prime orders, so the increase in conversion rates would have to be enough to counteract any loss from the lack of OCU revenue. Other than these two things though, the app is much better than the manual widget implementation.

The BUYWITHPRIME app is a game-changer for Shopify store owners who also manage inventory on Amazon FBA and MCF. Its user-friendly interface comes with straightforward instructions, making the process of linking your Amazon inventory a breeze. Our team was able to seamlessly install the "buy with prime" button in under an hour. The bulk upload feature was especially impressive, allowing us to sync over 1,000 products with ease, thanks to the identical prefix on our FBA items. We're now looking forward to exploring the button customization options. Highly recommended for those looking to integrate their Amazon inventory with Shopify!

Love having another way to sale our products!

Good support, easy to install, and connect items between Amazon and Shopify.

One of the standout features of the 'Buy with Prime' app is its seamless integration with my Shopify store. It was incredibly easy to set up, and it instantly added a new level of trust and credibility to my business. As a small business owner, being able to offer the convenience of Amazon Prime's speedy shipping to my customers has given me a competitive edge in the market.

Great app with seamless connection with Shopify and FBA inventory integration. This will increase conversion on our site and also handle massive amounts of orders seamlessly!

Adding Buy with prime to our site has not increased conversion rate but it has also increased our FBA inventory score metrics, storage space and is a great option to help drive sales for products across the Amazon MCF option. Support has been great with any issues we've had, our Buy with prime reps have gone above and beyond during the integration process to ensure any issue experienced was resolved. It is a game changer! Looking forward to the holiday rush.

Huge fan of Buy with Prime, and have been an early adopter since the first iteration. And I am THRILLED with the new app and its continued improvement on the existing features. Any installation/transition issues were quickly resolved by the BwP support team, and I think all Shopify stores should be utilizing this app! It's a no brainer!

This is an awesome app that allows you to give your Shopify customers the benefits that come with Prime. This will greatly improve shopper experience and shipping times.

Buy with Prime is a complete game changer! Being able to syndicate reviews from Amazon to a DTC website is what we've needed all along and being able to leverage Amazon for fulfillment is amazing!

So far so good! We have used Amazon MCF for years to fulfill orders as this is our main fulfillment center as a brand... so this just made everything a no brainer! We are seeing a lot of traffic to BWP and it's made our lives easier not having to handle these customers directly. Would fully recommend!

I installed and setup this new BWP app. It now works, but it was not easy to get it working. The issues I had were because I already had the non-app version of BWP installed manually on my site. They do have a help page for folks migrating from the manual installation to this app. But that page is missing information. It ends up that if you are migrating, you need to create a brand new BWP account at the beginning steps. You cannot use the same BWP account you have set up (and linked) for your manual installation. When you first install the Shopify BWP app, when it asks for your BWP business account, make sure to choose to create a new account. Once I did that, I was finally able to get through all of the steps and it’s now working on my site. Hopefully, Amazon will update the migration help page to include this info. BTW, if you are like me and use your existing BWP account initially, the symptom is that you will get stuck with errors at step 2 and be unable to link your account. Everything will look fine and working on your BWP account page, but you won’t get past that linking step 2. I had to uninstall the app and figure out how to force it to go through from the beginning at step 1 once I reinstalled it. Other than the installation issues, the app is OK, not great. One big thing I assumed the app would do was match my website’s SKUs with my Amazon product SKUs to connect the products and let me offer BWP. However, the app does NOT do that automatically. Instead, you get a list of all of your Shopify products and you need to search for your SKU manually, then manually enter the matching Amazon AKU into a field, submit that, wait for it to match, and then you can enable BWP for that product. Needless to say, this would be terrible if you had a lot of products! They do have a csv import option, but you’d still need to add the matching Amazon SKU for each product. Amazon - if you are reading these reviews - please add an automatic matching based on SKUs. If our SKUs are matching between Amazon and Shopify, there is no reason the software can’t find them and do a match vs. us doing each manually. Other than that, the BWP button showed up fine on my website (my theme is Unsen). I’ve tested it out and it appears to work. Wow, this is a long review! Hopefully, this info will help others save time. cheers, cynthia

App was easy to install and set up. Matched our items with those in FBA so will see how it goes.

Been selling on Amazon for years, and the ability to add the Buy with Prime option to our website will be a game changer! Excited to offer this to our Shopify customers. We had this app up and running in less than 20 minutes. Absolute necessity to install this app. 5 stars and I would give it more if I could.

Nice to be able to sync reviews.

The Buy with Prime Shopify app is very easy to use. Simple 3 step connection and the support is always there to help you if there are any issues at all. If you already have buy with prime set up using the website, just go ahead and create a new business profile in step 2 and that should work. The order sync, returns and mapping of products are all very straight forward.

Very easy to set it up! Highly recommend it to anyone who is running an Amazon FBA business and has a Shopify store that gets some orders. Easy and seamless integration. Order processing has gotten so much easier now! All you need to do is connect your Buy with Prime with Seller Central and your Shopify store, match the SKUs from Shopify to Seller Central and you're good to go! Love it!

We tested buy with prime manually earlier this year and it was great, but the setup process was rather clunky. This new app for it makes it so much easier! Much better experience and we're excited to see how it performs on our store.

I installed the app, and it was very easy to install and add all my products. All I needed was to match the SKUs from Amazon to my SKUs from Shopify, and have a link to my privacy policy, and it was ready to go. Can't wait to capture more customers and convert more sales, and offer the best shipping options in the world to my customers! It just makes sense.

Installed the app to find product reviews/ratings from Amazon can't be brought over to my Shopify store - have not been integrated (yet ... according to a support agent). This was 99% of the value proposition for me. When this feature is available I will try it again and may reconsider my review.

I was doing Buy with Prime before they made this App. They had a different set up process and it was rather confusing. The app definitely makes it much easier to set up, and has new features like the dashboard and app itself. Easier, better, and now I offer prime on my website? Can't beat it!

Seamless integration, and a fast dashboard! When managing 100k+ SKUs, the Buy With Prime app never had a single issue!

The app is a great tool for helping us provide multiple fulfillment and payment options to our customers. The app is pretty easy to setup. The implementation team from Amazon was great and ultra available to troubleshoot some minor issues and resolve them quickly. Overall, it's what you would expect from Amazon - easy to use, excellent customer service and timely executing. 5 Stars for sure.

We are delighted with our experience using the Buy With Prime Shopify app. It allows us to utilize our FBA inventory and offer our customers free expedited shipping, greatly enhancing their shopping experience. We're excited to expand our selection of Buy With Prime products. Five stars!

We have been selling on Amazon for years but this app now connects Amazon and our website and offers Prime to our existing customers. The best feature in our opinion is that customer can see estimated delivery date provided by Amazon Prime so they can shop with confidence which is very important especially during rush holiday season. Setup was easy and fast.

We have been very happy with Buy With Prime and the Shopify app. Being able to use our FBA inventory and provide customers with free expedited shipping has been great for our shoppers. We look forward to offering more Buy With Prime skus. 5 stars!

Who wouldn't want an increase in sales? The app is great and allows me to seamlessly use my Amazon inventory for my Shopify site. It also gives customers the option to get the quick Amazon shipping without an upcharge. Due to the fast shipping customers seem to enjoy it as well and have seen an increase in sales. Love the app!

This app is a gamechanger and helps me blend my Amazon FBA business with my Shopify side. I especially like that the checkout is still within Shopify so it's not a jarring UX. Aside from consolidating inventory - I'm very happily surprised to see that all the data is kept within Shopify too. It's already helping me drive more sales into Shopify!