Teegarb
United States
Reviews (4)
Yoycol has been very helpful and accommodating. Their customer service team is responsive, professional, and always willing to assist with any concerns. We truly appreciate their excellent support and service! Dear valued customer, Thank you so much for your kind feedback. We are delighted to hear that you have found Yoycol helpful and accommodating, and that our customer service team has provided responsive and professional assistance whenever concerns have arisen. For sellers and growing brands, having a dependable support team that listens carefully and provides practical help can make daily business operations much smoother. We are pleased that your experience reflects the attentive service and commitment we strive to deliver. Thank you again for your trust and appreciation. We look forward to continuing to support your business with reliable service, helpful communication, and dedicated care. Best regards, Yoycol Support Team
BE CAREFUL! Exercise caution when dealing with TEELAUNCH. While they may fulfill a few orders promptly, ordering in more than a few orders poses a risk. They struggle to meet deadlines when you start submitting more than a few orders and to exacerbate the issue, they enforce a 10-day no-movement tracking policy. This means they acquire the tracking information but don't dispatch the item to the courier for an entire ten days. Unfortunately, this policy nearly compromised my business during the last Christmas season.
Developer reply ·
Thank you for bringing up your experience from January 2024! I'm excited to share that we've completely transformed our blanket production since then. We've expanded to two state-of-the-art facilities and significantly boosted our capacity - we can now produce up to 1,000 blankets per hour! We've also switched to a new shipping service to ensure smoother delivery. While I understand your frustration with the issues you faced last year, I'm happy to say those concerns have been fully addressed with our new setup. I'd love for you to check out our improved blankets and service - we've come a long way! 😊
Excellent chat customer service, you can customize almost everything with their help or by your own. :)
